System Administrator I

Agile Defense, Inc.; Sumter (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Agile Defense, Inc. is seeking a System Administrator I for on-site work at Shaw AFB, SC. The role supports enterprise systems, performs Tier 2 tech support, and ensures secure, reliable operation of server and client environments.

Requirements include an Associates degree or 4+ years IT experience, DoD 8140 DCWF 451 and MCSA or equivalent, with active TS clearance and SCI eligibility preferred. Strong troubleshooting, collaboration, and security focus are essential.

Qualifications

• Associates degree in Computer Science or related field, or 4+ years IT domain knowledge.
• DoD 8140 DCWF 451, Intermediate Level; and Microsoft Certified Solution Associate (MCSA) or equivalent.
• Active TS clearance with SCI eligibility; ability to obtain updates as required.
• Experience designing, writing and implementing software to support operational apps.
• Install, configure, operate, manage, troubleshoot, repair and upgrade server systems (physical/virtual).
• Coordinate with government reps and vendors for approved changes.

Responsibilities

• Operate, maintain, administer and manage Enterprise Systems server and client hardware, software, applications and mobile services.
• Provide Tier 2 technical support.
• Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems.
• Monitor system logs and security tools; perform troubleshooting and maintenance.
• Update and maintain as-built configuration drawings and documentation.
• Support cloud services and cross-domain solutions as required.
• Coordinate with system program offices and vendors for changes.

Skills

Tier 2 support

Server management

Security compliance

Documentation

Customer service

Independent work

Team collaboration

Education

Associates degree in CS or related field

DoD 8140 DCWF 451 certification

MCSA or equivalent certification

Tools

ACAS

HBSS

virtualization

Job description

About Agile Defense

At Agile Defense we know that action defines the outcome and new challenges require new solutions. That’s why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility—leveraging a foundation of speed, flexibility, and ingenuity to strengthen and protect our nation’s vital interests.

Job Title: System Administrator I

Location: On-Site, Shaw AFB, SC

Clearance Level:Must have secret to start, but TS strongly preferred: Minimum 1 per shift with active/current Top Secret Clearance with SCI eligibility

Required Certification(s): DoD 8140 DCWF 451, Intermediate Level; and Microsoft Certified Solution Associate (MCSA) or equivalent certification

The employee shall operate, maintain, administer and manage Enterprise Systems server and client hardware, software, applications and mobile services as support to the USAFCENT Combined Air Operations Center (CAOC). Will also perform technical support and O&M activities for systems and infrastructure, and support cross domain solutions as required.

• Associates degree in Computer Science or related field; or 4+ years of IT Domain Knowledge experience; AND - DoD 8140 DCWF 451, Intermediate Level; and Microsoft Certified Solution Associate (MCSA) or equivalent certification


• 4+ years


• Design, write, modify and implement software programs/applications. Develop "glue-ware" to support operational client applications and security patches.


• Provide Tier 2 technical support.


• Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services.


• Manage and administer user accounts, profiles and access.


• Monitoring user access and adherence to established policies and procedures to ensure a secure operating environment.


• Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance.


• Provide technical assistance for assigned projects.


• Provide desktop, server and software application integration support.


• Operate and maintain monitoring and analysis tools; including but not limited to Assured Compliance Assessment Solution (ACAS) and Host Based Security System (HBSS); and detect, analyze and resolve platform, infrastructure and system problems.


• Monitor and control system performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability; and report any vulnerabilities or deficiencies to government technical representatives.


• Evaluate current architecture, research current technologies/solutions; and provide systems hardware/software upgrade and replacement recommendations for end-oflife/end-of-support COTS products to government technical representatives.


• Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for systems equipment and software.


• Coordinate with system program offices (or commercial vendors) and implement approved hardware/software changes, upgrades and enhancements, as directed by the Government.


• Update and maintain as-built systems/server configuration and connectivity drawings, diagrams and documentation.


• Support cloud services.


• Ability to work independently and as a team


• Ability to brief colleagues and leadership


• Excellent customer service skills


• Ability and willingness to learn


• Ability to work in a high energy environment

Typical office and WFH settings.

Our Core Values

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental. Our culture is alive and evolving, but it always stays true to its roots. Here, you are valued as a family member, and we believe that we can accomplish great things together. Agile Defense has been highly successful in the past few years due to our employees and the culture we create together.

What makes us Agile? We call it the 6Hs, the values that define our culture and guide everything we do. Together, these values infuse vibrancy, integrity, and a tireless work ethic into advancing the most important national security and critical civilian missions. It's how we show up every day. It's who we are.

• Happy - Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.


• Helpful - Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.


• Honest - Be Trustworthy. Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.


• Humble - Be Grounded. Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.


• Hungry - Be Eager. Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.


• Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities