System Administrator 2 with Security Clearance

RealmOne; Baltimore (MD); Presencial; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

RealmOne is seeking an experienced System Administrator II to support a mission-critical IT environment. The role covers UNIX/Linux/Windows systems, network devices, storage and cloud components, ensuring high availability and security.

You will work within a cross-functional team to implement patches, monitor systems, and troubleshoot complex issues. Ideal candidates hold DoD 8570 IAT II certification, have 10+ years of SA experience in similar contracts, and maintain an active security

Formación

• Bachelor's degree in a technical discipline; 4 years SA experience may substitute for degree.
• Ten years of SA experience in programs/contracts of similar scope is required.
• Four years of ITSM experience is required.
• One year experience integrating ServiceNow with other applications is required.
• DoD 8570 compliance Information Assurance Technical (IAT) Level II certification is required.
• Active Security Clearance with polygraph is required.

Responsabilidades

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Manage IT system infrastructure and related processes; monitor and resolve issues across client/server/storage/network devices.
• Coordinate with ISSO/ISO on changes and the Change and Configuration Management Process.
• Support Plan of Action & Milestones (POA&M) milestones and ensure status is reflected in the Source System of Record for Security Authorizations.

Conocimientos

Linux experience

Splunk experience

IAT II certification

Security clearance

Educación

Bachelor's degree in a technical discipline

Herramientas

ServiceNow integration

Descripción del empleo

RealmOne is the GOAT - where your career can reach the greatest heights!

RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals.

Join us on this journey as we execute this mission-critical contract providing full life cycle software asset management support.

Job Description

Your effort and expertise are crucial to the success and execution of this impactful mission. This opportunity supports a team of Application Engineers, Database Engineers, Information Systems Security Engineers, Network Engineers, Software Engineers, System Administrators, Systems Engineers, Technical Writers, by supporting the full life cycle of IT resources. Job Description:

Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX, Linux and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance. The Level 2 System Administrator shall possess the following capabilities: * Provide support for implementation, troubleshooting and maintenance of IT systems.

• Provide configuration management, implementation, and sustainment of compliance with applicable system security controls.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Implement IAVA security patches and insure patch status is recorded in appropriate systems of record.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX, Linux and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
• Communicate and coordinate with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes as part of the Change and Configuration Management Process.
• Support the ISO by completing required milestones of Plan of Action & Milestones (POA&M)as directed and coordinate completion status with the ISSO to reflect status within the Source System of Record for Security Authorizations.
• Ensure IT Assets remain compliant with Identity & Access Control Management (ICAM) policy.
• Provide Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Linux experience.
• Splunk experience. Qualifications: * Bachelor's degree in a technical discipline from an accredited college or university is required. Four (4) years of additional SA experience may be substituted for a bachelor's degree.
• Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Four (4) years of experience with Service Management (ITSM) is required.
• One (1) year experience integrating ServiceNow with other applications is required. Certifications Required: * Requires DoD 8570 compliance Information Assurance Technical (IAT) Level II certification. Position requires active Security Clearance with appropriate Polygraph