System Administrator 1 with Security Clearance

RealmOne; San Antonio (TX); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

RealmOne in San Antonio, TX seeks a dedicated Systems Administrator to support, troubleshoot, and maintain IT systems across a multi-level Enterprise IT environment. The role requires five years of SA experience, a technical degree, CWIP/IAT Level I certification, and an active security clearance with polygraph.

You will handle Tier 1/2 support, Unix and Windows administration, and ongoing operations. Join a mission-focused team and contribute to architecture, integration, and sustainment

Formación

• Five years of SA experience required.
• Bachelor's degree in a technical discipline required.
• CWIP/IAT Level I certification required.
• Active security clearance with polygraph required.

Responsabilidades

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification and resolution.
• Manage daily IT system configuration and operation.
• Assist users in accessing and using IT systems.
• Monitor and resolve issues for client/server/storage/network devices, mobile devices, etc.
• Communicate status to agency management and internal customers; participate in capacity planning.

Conocimientos

SA experience

IT systems troubleshooting

UNIX administration

Windows administration

Tier 1/2 support

Educación

Bachelor's degree in a technical discipline

Herramientas

CWIP Certification (IAT Level I)

Descripción del empleo

The RealmOne TRIBE is looking for you!
RealmOne was built on the principle that people matter first and foremost. We believe in providing a strong work/life balance by investing in our employees and encouraging professional and personal growth. We do this by offering exceptional benefits, flexible schedules, and the tools necessary to achieve success through paid training, mentoring, and the opportunity to work alongside top-notch industry professionals.
Join us on this journey as we execute this mission-critical contract providing systems architecture and engineering in a world-wide multi-level Enterprise IT environment!
Your effort and expertise are crucial to the success and execution of this impactful mission. This opportunity supports an Enterprise IT contract with a team of SIGDEV Analysts, Systems Engineers, Junior Engineers, Telecommunication Technical Analysts and System Administrators, responsible for the architecture, engineering, integration, operations, maintenance and sustainment of multi-level Enterprise IT environment.

Job Description

We are looking for a dedicated Systems Administrator who provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
The System Administrator LCAT 1 shall possess the following capabilities: * Provide support for implementation, troubleshooting and maintenance of IT systems.

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization and perform system capacity analysis and planning. Qualifications: * Five (5) years' experience as an SA in programs and contracts of similar scope, type and complexity is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.
• Bachelor's degree in a technical discipline from an accredited college or university is required. * CWIP Certification Compliance with IAT Level I is required. Position requires active Security Clearance with appropriate Polygraph.