System Administrator 2 (Cloud), Digital Technology Solutions

University of Cincinnati; Cincinnati (OH); On-site; USD 90,000 - 125,000; Full time

Job summary

The University of Cincinnati is seeking a System Administrator 2 (Cloud) to support and deploy central IT services across GCP, AWS and Azure.

You will work with senior staff, provide incident support, and participate in deployment initiatives within central IT. Candidates should have cloud experience and strong problem-solving abilities.

Qualifications

• Bachelor's degree in IT, CS, IS or related field is required.
• Six years of relevant experience can replace education requirement.
• Experience implementing enterprise IT technologies is required.

Responsibilities

• Support and deploy technology for central IT services, including storage, AD, DNS, servers, and virtualization.
• Configure and manage enterprise storage and server hardware/software; travel as needed.
• Monitor system performance and collaborate with clients, staff and vendors on requests.
• Troubleshoot failures and escalate to senior staff; assist Tier 1 on-call support.
• Participate in 24x7 on-call rotation per SOP; maintain docs for systems and services.
• Ensure security policies prevent unauthorized access and abuse.

Skills

Cloud technologies

GCP

AWS

Azure

Terraform

Ansible

GitHub

Kubernetes

Docker

IAM / Security

Project management

Customer service

Education

Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field

Six years of relevant work experience in lieu of education

Tools

Terraform

Ansible

GitHub

Kubernetes

Docker

Job description

Current UC employees must apply internally via SuccessFactors

Next Lives at the University ofCincinnati

Founded in 1819, the University of Cincinnati ranks amongthe nation’s best urban public research universities. Home to morethan 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines researchprowess with a physical setting The New York Times has called “themost ambitious campus design program in the country." UC's momentumhas never been stronger as the anchor of the Cincinnati InnovationDistrict, the oldest cooperative education (co-op) program in thecountry with students earning $94 million annually through paidexperiences, an academic health system, and as a member of the Big12 Conference. The university contributes $10.6 billion in economicimpact to the city and $22.7 billion to the state of Ohio. At UC,next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committedto student success and positively transforming the communitythrough scholarship and service. We thrive on innovation, making animpact, and fostering an environment where staff and faculty arekey contributors to UC’s success.

Job Overview

The System Administrator 2 (Cloud) position is a member ofthe System Administration Team at the university and as suchsupports, maintains, monitors and implements the university'senterprise systems and services within GCP, AWS and Azure cloudenvironments.

This position works with senior members of the SystemAdministration staff to provide incident support, fulfill customerrequests, and participate in the deployment of systems and servicesas part of the department's ongoing initiatives. This is anintermediate level professional System Administration positionreporting to the System Administration Manager within centralIT.

Essential Functions

• Support and deploy technology to support servicesprovided by central IT, including data storage, Active Directory,DNS, servers, cloud technologies and virtualization; specificduties will vary according to the life cycle and the technicalcomplexity of the systems and services.
• Configure, maintain and manage enterprise classstorage and server hardware, software and services. Travelthroughout the university’s campuses and to other remote facilitiesas necessary.
• Monitor utilization and performance of systems andservice; test and evaluate systems to eliminate problems and makeimprovements.Collaborate with clients, technical staff and vendorson service request fulfillment.
• Troubleshoot system failures escalating to seniortechnicians or vendors as appropriate; monitor incoming incidentreports and collaborate with departments and end users to resolveproblems.
• Participate in 24x7 on call rotation responding toservice outages as defined in the department’s standard operatingprocedures; serve as the initial System Administration escalationcontact for Tier 1 (help desk) support while oncall.
• Develop and maintain documentation for systems andservices, managed by the department, to be used by other engineersor the university community.
• Ensure the security of the university’s sharedservices by implementing the policies and practices that preventand monitor unauthorized access, misuse or denial of service to acomputer or other network-accessible resources.
• Serve as a competent professional sharing attainedknowledge with peers.
• Performs related duties based on departmental need.This job description can be changed at any time.

Required Education

• Bachelor's Degree in Information Technology,Computer Science, Information Systems, or a relatedfield.
• Six (6) years of relevant work experience and/orother specialized training can be used in lieu of educationrequirement.

Required Trainings/Certifications

• Valid Driver’s License

Required Experience

• Experience with implementing enterprise class ITtechnologies
• Advanced working knowledge of computer systems, IAM,security, network and systems administration, data storage systemsrelated to GCPAWSAzure cloud technologies
• Advanced work experience with GCP, Terraform, Ansible,GitHub, Kubernetes, Docker
• Strong critical thinking and decision-makingskills
• Excellent project management skills and the ability toprioritize
• Firm grasp on IT infrastructure and operations bestpractices
• Strong Customer Service Skills

Additional Qualifications Considered

The ideal candidate will have working knowledge withGoogle Cloud Infrastructure Manager, AWS CloudFormation, AzureResource Manager, Ruby, Python, PowerShell, GitHub, Ansible, Chef,Puppet, Salt, Terraform, Jenkins, Apache Maven, YAML, JSON, Slack,Wiz, Informatica. Experience working with ServiceNow and PAMapplications preferred. Other desired skills include: Nutanix AHV,VMWare, Linux, WindowsAD Administration, DNS, LDAP, Networking,Hyper-converged infrastructure, SQL cluster technologies, F5 BIG-IPload balancing and HPC Administration. Certifications: AWSCertified Solutions Architect, GCP Cloud Architect, MS CertifiedAzure AdministratorSolution Architect, Nutanix CertifiedProfessional, VCP, RHCS, RHCSA, MCSE, MCSA SNCP, CCSP, SNIA, CCIE,CCNP, BCNE

Physical Requirements/Work Environment

• Sitting - Continuously
• Repetitive hand motion (such as typing) - Continuously
• Hearing, listening - Continuously
• Talking - Often
• Standing - Often
• Walking - Often
• Bending - Seldom
• Climbing stairs/ladders - Seldom
• Crawling - Seldom
• Crouching - Seldom
• Kneeling, squatting - Seldom
• Lifting - over 50 pounds - Seldom
• Lifting - up to 20 pounds - Seldom
• Lifting - up to 50 pounds - Seldom
• Pulling, pushing - Seldom
• Reaching overhead - Seldom
• Stooping - Seldom
• Noise: There is sufficient noise to cause you to shout in orderto be heard above the noise level.
• Hazards: Includes a variety of physical conditions, such asproximity to moving mechanical parts of machinery or tools used toperform work, moving vehicles, electrical current, working onscaffolding and high places, or exposure to chemicals.

Compensation and Benefits

UC offers an exceptional benefits package designed tosupport your well-being, financial security, and work-lifebalance. (UCBenefits) Eligibility may vary by position and FTEstatus. Highlights include:

Salary/Hourly Pay Rate Information:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligibledependents, covering tuition costs for nearly all undergraduate andgraduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security(except Medicare). Instead, you’ll choose between state pensionplans (OPERS, STRS) or an Alternative Retirement Plan (ARP), withUC contributing 14-18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-offpolicy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off(Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision,prescription)
• Flexible spending accounts & wellnessprograms
• Professional development & mentorshipopportunities

To learn more about why UC is a great place to work,please visit our CareersPage.

UC is an E-Verify employer. If hired into this position,you will be required to provide satisfactory proof of employmenteligibility by providing acceptable, original forms ofidentification for employment verification via the Federal I-9employment verification process. Click here for a list of acceptable documents.

Equal Opportunity Employer. Building a workplacewhere all qualified applicants will receive consideration foremployment, including Individuals with Disabilities and ProtectedVeterans.

REQ: 103867