System Administrator 2

Base-2 Solutions

Columbia (MD)

On-site

USD 90,000 - 120,000

Full time

11 hours ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with match

PTO

Job summary

Base-2 Solutions is seeking a System Administrator 2 to support the implementation, troubleshooting, maintenance, configuration, monitoring, operation, and problem resolution of IT systems and infrastructure, including UNIX and Windows operating systems, network components, and client/server/storage/network devices.

This on-site role at our Columbia, MD location requires strong troubleshooting, incident response, and ability to manage day-to-day operations, monitoring, and reliability

Qualifications

Ten years SA experience on programs/contracts of similar scope.
In-depth troubleshooting of IT systems.
DoD 8570 IAM Level I compliance required.

Responsibilities

Support implementation, troubleshooting and maintenance of IT systems.
Manage client/server/storage/network devices and mobile devices.
Provide Tier 1 and Tier 2 escalation diagnostic resolution.
Assist with escalation and communication of status to agency management.
Configure UNIX and Windows OS and optimize system performance.

Skills

Troubleshooting

IT Systems

UNIX

Windows

Networking devices

Education

Bachelor's degree in technical discipline

Tools

UNIX

Windows

Networking hardware

Job description

Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
Location: Columbia, MD
Work Type: On-Site
Shift: First

Requisition ID: 5294
Standard Title:
Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
Location: Columbia, MD
Work Type: On-Site
Shift: First
Referral Eligibility: Eligible
U.S. Citizenship Required? Yes

Position Summary

Essential Duties And Responsibilities

Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manage IT system infrastructure and any processes related to these systems.
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provide support for the escalation and communication of status to agency management and internal customers. Provide support for the dispatch system and hardware problems and remain involved in the resolution process.
Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
Provide support for implementation, troubleshooting and maintenance of IT systems.
Manage the daily activities of configuration and operation of IT systems.
Provide assistance to users in accessing and using IT systems.
Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Required Qualifications

Meet an applicable education and experience pathway in the equivalency section for SA experience on programs and contracts of similar scope, type, and complexity.
Provide in-depth experience in trouble-shooting IT systems.
DoD 8570 compliance with IAM I is required.

Preferred Qualifications

None specified.

Required Education and Experience Equivalency

Bachelor's degree in a technical discipline from an accredited college or university with Ten (10) years' experience as a SA on programs and contracts of similar scope, type, and complexity is required.
In lieu of a Bachelor's degree with Four (4) years of additional SA experience may be substituted for a total of fourteen (14) years.

Required Certifications

DoD 8570 IAM Level I certification required - one of: CAP, CND, Cloud+, GSLC, Security+ CE, HCISPP.

Required Security Clearance

Active Top Secret/SCI with Full Scope Polygraph

Equal Employment Opportunity

Base-2 Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law, and will not be discriminated against on the basis of disability. Learn more: base-2solutions.com/eeo

Pay & Benefit Highlights

Compensation

Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
Employee referral bonuses up to $10,000 per hired referral.
Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).

Health

100% company-paid medical premiums for employees and eligible dependents.
Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
100% company-paid dental premiums for employees and eligible dependents.
100% company-paid vision premiums for employees and eligible dependents.

Income Protection