System/Network Administrator Level 3

Base-2 Solutions; Maryland; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Paid time off

Job summary

Base-2 Solutions seeks a Systems Administrator in Annapolis Junction, MD to support IT system infrastructure, troubleshooting, and maintenance for client/server/storage/network devices and mobile devices. You will manage day-to-day operations, monitor performance, and resolve complex issues.

The role requires TS/SCI with Full Scope Polygraph clearance, Bachelor’s in a technical field (or 20 years equivalent), and 15 years’ senior admin experience if no degree.

Qualifications

• Five (5) years of additional system/network administrator experience may substitute for a bachelor's degree.
• Ability to configure and manage Linux/CentOS, UNIX, and Windows operating systems.
• Experience with virtualization and cross-functional IT environments.

Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Support escalation and communication of status to agency management and internal customers.
• Configure and manage virtual and storage environments; Linux, UNIX, and Windows operating systems.
• Install and load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.
• Utilize system monitoring tools such as HP Tools/OneView, Sitescope.
• Use Atlassian Suite (JIRA, Confluence) and ServiceNow for ticketing and collaboration.

Skills

System administration

Troubleshooting

Linux/UNIX/Windows

Virtualization

Collaboration tools

Education

Bachelor's degree in a technical discipline

Tools

HP Tools/OneView

Sitescope

JIRA

Confluence

GitHub

ServiceNow

Job description

• Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
• Location: Annapolis Junction, MD
• Work Type: On-Site
• Shift: First

• Requisition ID: 5115
• Standard Title:
• Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
• Location: Annapolis Junction, MD
• Work Type: On-Site
• Shift: First
• Referral Eligibility: Eligible
• U.S. Citizenship Required? Yes

Position Summary

Base-2 Solutions is seeking a Systems Administrator who provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. The role manages IT system infrastructure and related processes, supporting day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices and mobile devices.

Essential Duties And Responsibilities

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
• Support escalation and communication of status to agency management and internal customers.
• Support dispatch system and hardware problem resolution processes.
• Configure and manage virtual and storage environments; Linux, UNIX, and Windows operating systems.
• Install and load operating system software, troubleshoot, maintain integrity, and configure virtual, storage, and network components.
• Implement operating system enhancements to improve reliability and performance.
• Configure and manage Linux/CentOS operating systems and install/load operating system software with enhancements.
• Troubleshoot, maintain integrity of, and configure network components.
• Support the design of systems, mission architecture, and associated hardware.
• Analyze and resolve complex problems related to server hardware, applications, and software integration.
• Utilize system monitoring tools such as HP Tools / OneView, Sitescope.
• Apply virtualization experience.
• Use team collaboration and issue tracking tools such as Atlassian Suite (JIRA, Confluence), GitHub, and ServiceNow.

Required Qualifications

• Fifteen (15) years experience as a system/network administrator.
• Bachelor's degree in a technical discipline from an accredited college or university.
• Five (5) years of additional system/network administrator experience may be substituted for a bachelor's degree.

Preferred Qualifications

• Not specified.

Required Education and Experience Equivalency

• Bachelor's degree in a technical discipline from an accredited college or university with 15 years experience as a system/network administrator.
• No bachelor's degree with 20 years experience as a system/network administrator (15 + 5 additional years).

Required Certifications

• None specified.

Required Security Clearance

• Active Top Secret/SCI with Full Scope Polygraph

Equal Employment Opportunity

Base-2 Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law, and will not be discriminated against on the basis of disability. Learn more: base-2solutions.com/eeo

Pay & Benefit Highlights

Compensation

• Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
• Employee referral bonuses up to $10,000 per hired referral.
• Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).

Health

• 100% company-paid medical premiums for employees and eligible dependents.
• Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
• 100% company-paid dental premiums for employees and eligible dependents.
• 100% company-paid vision premiums for employees and eligible dependents.

Income Protection

• 100% company-paid premiums for short-term disability.
• 100% company-paid premiums for long-term disability.
• 100% company-paid premiums for accidental death & dismemberment (AD&D).
• 100% company-paid premiums for life insurance up to $200,000.

Retirement

• 401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
• 401(k) pre-tax and Roth options.

Leave

• Up to 20 days of flexible paid time off (PTO).
• 11 paid floating holidays.

Work-Life Balance

• Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).