System Administrator 1

wyetechllc; Bluffdale (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

Wyetech, LLC is seeking an IT Support Specialist to join our team serving federal government customers. You will provide installation, troubleshooting and ongoing maintenance of IT systems to keep mission-critical operations running smoothly. The role requires U.S.

citizenship and an active TS/SCI security clearance. You’ll manage IT infrastructure, deliver Tier I and II support, and coordinate with agency management on incidents while supporting UNIX and Windows environments and related network

Qualifications

• U.S. citizenship and active security clearance (e.g., TS/SCI) is required.
• Experience supporting IT systems, troubleshooting, and maintenance.
• Strong problem-solving and communication skills.

Responsibilities

• Provides support for implementation, troubleshooting and maintenance of IT systems.
• Manages IT system infrastructure and related processes.
• Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Skills

IT support

Help Desk

UNIX

Windows

Networking

Job description

At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.

Job Responsibilities

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

Equal Opportunity Employer

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood at 844-WYETECH x727 or [e-mail]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.