System Administrator 3

PVH (Tommy Hilfiger/Calvin Klein); Bluffdale (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Wyetech, LLC is seeking an IT Support professional to assist with implementation, troubleshooting and maintenance of IT systems for federal government customers. The role involves managing IT infrastructure, day-to-day operations, monitoring, and Tier I/II support with escalation where needed.

Due to contract requirements, United States Citizenship and the appropriate security clearance (e.g., TS/SCI with polygraph) are required.

Qualifications

• U.S. citizenship and ability to obtain security clearance (e.g., TS/SCI) is required.
• Experience supporting federal IT systems and contract environments.

Responsibilities

• Supports implementation, troubleshooting and maintenance of IT systems.
• Manages IT system infrastructure and related processes.
• Supports day-to-day operations, monitoring and problem resolution for client/server/storage/network devices.
• Provides Tier I help desk and Tier 2 escalation support.
• Communicates status to agency management and internal customers.
• Assists with dispatch system and hardware problem resolution.
• Configures UNIX and Windows OS and improves reliability and performance.

Skills

IT support

Troubleshooting

Network devices

UNIX

Windows OS

Help Desk

Tools

UNIX

Windows

Job description

At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry.

Job Responsibilities

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
• Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph).

Equal Opportunity Employer

Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Affirmative Action

Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans.

Accommodations

Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood at 844-WYETECH x727 or [e-mail]. We are happy to provide reasonable accommodations to ensure equal access to all candidates.