System Administrator

TKC Holdings, Inc.; West Des Moines (IA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical coverage

Dental

Vision

Life Insurance

Disability

401(k) match

DailyPay

Job summary

TKC Holdings, Inc. is seeking a systems administrator to assist in managing a large, mission-critical network of servers hosting data for ATG software.

You will support ATG developers as they create and update the Offender Management Suite, deploying applications, running scripts, and configuring security for new versions. You will track performance metrics, monitor automated processes such as backups and data exchanges, and respond to alerts to ensure reliable service.

Qualifications

• Bachelor's degree from a four-year college or university or 3 years progressive work experience, or equivalent.
• Experience with Windows Server technologies and concepts (Active Directory, DNS, IIS, Storage Configuration).
• Experience with VMware technologies and concepts (Virtual Processor, Virtual Storage Configuration, clustering).

Responsibilities

• Track performance metrics for all servers and networks under ATG.
• Monitor automated processes (backups, data exchange interfaces) quality.
• Respond to notifications from monitoring tools and work toward independent issue resolution.
• Complete projects within time estimates with minimal rework.
• Keep supervisor informed on project progress.
• Seek information to update technical skills and business knowledge.
• Assist with other department activities as assigned by management.

Skills

Problem solving

Teamwork

Independent worker

Ability to learn

Education

Bachelor's degree

Tools

Windows Server

PowerShell

VMware

TCP/IP networking

AWS

Azure

Linux (Ubuntu/CentOS/Red Hat)

Job description

Overview

TKC Holdings, Inc. — comprised of Trinity Services Group, Keefe Group, and Courtesy Products — is a mid‑market respected leader in the corrections and hospitality industries for more than 40 years. With thousands of team members across the country, we continue a tradition of innovation, integrity, and success. TKC is committed to delivering excellent products and services, exceeding customer expectations, and empowering the career development of every team member.

Wage Rate

$60,000‑85,000/year

About This Position

Assist managing large mission‑critical network of servers hosting data for ATG software. Support ATG developers as they create and update the Offender Management Suite of programs. This would include deploying applications, running appropriate scripts, and configuring security to support new versions of the applications.

Essential Duties and Responsibilities

• Track performance metrics of every network and server administered by ATG team; include reviewing processors, memory and hard disk usage, etc.
• Track each server's successful completion of automated processes such as backup and data exchange interfaces.
• Respond to notification (email/pages) from utilities monitoring availability and key metrics of servers. Work toward being able to handle these issues independently.
• Complete projects within time estimates with minimal returned work.
• Keep supervisor informed on progress of projects.
• Seek information to update technical skills and business knowledge.
• Other duties as assigned by company management.

Physical Demands of the Job

While performing the duties of this job, the employee will often be required to stand, walk, sit, use hands, talk and hear. The employee will occasionally be required to reach, climb, balance, stoop, kneel, crouch or crawl. The employee will occasionally be required to lift up to 50 pounds. Employee will need to have close vision. Must be able to sight color variations when developing and testing our applications under different color schemes.

Work Environment

While performing the duties of this job, the employee will occasionally be exposed to outdoor weather conditions. The noise level is moderate (examples: business office with computers and printers, light traffic). In addition, employee may work near moving mechanical parts.

Education and/or Experience

Bachelor's degree (B.A.) from a four‑year college or university; or three years progressive work experience in the field; or equivalent combination of education and experience.

Technical Skills

• Experience using Windows Server technologies and concepts — Active Directory, DNS, IIS, Storage Configuration. Experience using PowerShell scripting to perform repeatable tasks and automation.
• Experience working with VMware technologies and concepts — Virtual Processor, Virtual Storage Configuration, VMware Clustering, etc.
• Working knowledge of TCP/IP networking principles and concepts.
• Working knowledge of key server components (processor, memory and disk) metrics.
• Experience working with cloud technologies like AWS and Azure.
• Experience working with Linux technologies like Ubuntu, CentOS, or Red Hat.
• Work independently to confirm successful completion of scripts that automate repeatable maintenance tasks such as backups, operations monitoring and application deployments.
• Under guidance of management, perform script maintenance and complete required software updates to support new versions of ATG applications.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals. Ability to write routine reports and correspondence.

Reasoning Ability

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Skills and Abilities

• Able to follow instructions and assist with all department activities.
• Able to learn and gain an understanding of company packaged software.
• Ability to work independently or within a team.
• Ability to travel on business as required.

Benefits

• Medical with prescription coverage
  • Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Short Term Disability
• Long Term Disability
• Voluntary benefits that can be selected to create the right package for you

ATG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. We now also offer DailyPay providing you immediate access to earned wages.

EEO Statement

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug‑free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108