System Administrator

Ancestry; Scottsdale (AZ); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Ancestry is seeking a seasoned System Administrator for iMemories, operating within an 800‑system enterprise with over 2PB storage. The role emphasizes uptime, cross-team collaboration, and hands-on maintenance of servers and workstations.

You will troubleshoot issues, support a 24/7 operation, and contribute to capacity planning, architecture discussions, and deployments across on-prem and cloud environments.

Qualifications

• 7–10 years of Linux System Administration experience.
• Advanced experience with network configuration and management (Brocade knowledge a plus).
• Intermediate Windows desktop administration (Windows Vista/7).
• Intermediate Active Directory experience.
• Intermediate Mac OSX desktop support.
• Intermediate to advanced AWS experience (EC2, Route 53, S3, Glacier a plus).
• Lustre and/or Gluster storage experience a plus.
• Bachelor's degree in a technical field is highly preferred.

Responsibilities

• Manage application software and workstations used by the operations organization.
• Ensure uptime of the operations team; minimize interruptions.
• Participate in hardware and system capacity planning and expansion.
• Contribute to technical architecture and design discussions as a system and network expert.
• Help maintain all systems.
• Monitor and troubleshoot workflow issues.
• Provide 24/7 support in an on-call rotation.
• Plan and prioritize upgrades, deployments, configurations and outages.
• Configure and deploy servers and workstations as needed.
• Perform hardware installs and cabling upgrades and replacements.
• Setup, configure, and monitor OS installs.
• Provide application and basic desktop support.
• Maintain and update tracking, monitoring, and management data/tools.

Skills

Linux systems

Network configuration

Windows admin

Active Directory

AWS / cloud

Mac OSX support

LDAP

Postgres

Brocade knowledge

Education

Bachelor's degree in a technical field

Tools

EC2

Route 53

S3

Glacier

Lustre

Gluster

PostgreSQL

AD/LDAP tools

Job description

About Ancestry

When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.

We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.

Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.

Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.

About iMemories

iMemories, owned by Ancestry, is a category leader in digitizing and preserving personal family memories. By combining innovative technology with a seamless online experience, iMemories makes it simple, convenient, and secure for consumers to convert legacy media such as tapes and film reels into digital formats that can be easily stored, accessed, and shared across devices. As part of the Ancestry family, iMemories is expanding its impact by helping people preserve, connect with, and share their most meaningful life moments.

Position Overview

The iMemories System Administrator will be part of a team that maintains an enterprise environment composed of 800 systems with over 2 petabytes of storage. We strive for uptime. We are looking for people with a passion for technology and a desire to learn new skills while improving their system administration talents.

The candidate must be comfortable dealing with everything from high-end enterprise hardware to a low-end desktop printer. Troubleshooting user desktop issues and answering user how-to questions is required. They will work closely with members of the technology and operations team to prioritize tasks to bring new systems, applications, and workstations online. Experience supporting a 24/7, multiple-shift operation is essential.

What you will do...

• Management of application software and workstations used by the operations organization.
• Ensure uptime of operations team; minimize work interruptions.
• Participate in hardware and system capacity planning and expansion.
• Participate in technical architecture and design discussions as a system and network expert.
• Help maintain all systems.
• Monitor and troubleshoot issues in workflow.
• Troubleshoot and problem solve any and all IT issues.
• Plan and prioritize upgrades, deployments, configuration changes. Coordinate with the technology group and operations on anything requiring outages that will cause work interruptions.
• Configure and deploy servers and workstations when needed.
• Perform hardware installs and cabling including upgrades and replacements.
• Setup, configure, and monitor O/S installs.
• Provide application and basic desktop support.
• Provide 24/7 support in an on-call rotation.
• Maintain and update tracking, monitoring, and management data and tools.

Who you are...

• Must have at least 7-10 years’ Linux Sys Admin experience with knowledge/skill in the following:
• Advanced experience in network configuration and management (Brocade knowledge a plus).
• Intermediate experience with Windows desktop administration (Windows Vista, Windows 7).
• Intermediate domain control and active directory experience.
• Intermediate experience with Mac OSX desktop support.
• Intermediate to advanced experience with Amazon Web Services (AWS); EC2, Route 53, S3, Glacier a plus.
• Advanced experience with Lightweight Directory Access Protocol (LDAP) a plus.
• Lustre and/or Gluster storage experience a plus.
• Postgres database maintenance experience a plus.
• Bachelor's degree in a technical field (Computer Science, Engineering, IT, etc.) is highly preferred

**This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.**

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Additional Information

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.