System Administrator

Bowman Williams; New York (NY); Remote; USD 75,000 - 90,000; Full time

Job summary

A fast-growing MSP in NYC is seeking a System Administrator to provide client-facing support and enhance technical operations. The role offers remote work flexibility while requiring occasional onsite presence. In addition to competitive salary, the company offers a home office setup credit and paid certifications.

Benefits

$1,000 home office setup credit

Fully remote (local to NYC for onsite visits)

No PTO tracking

Flexible parental leave

401(k) with immediate company contribution

Paid certifications

Qualifications

• MSP experience required.
• Experience supporting both Mac & Windows.
• Solid troubleshooting of M365, GSuite, networking, and end-user issues.

Responsibilities

• Handle Level 2 remote + onsite support (Mac & Windows).
• Troubleshoot hardware, M365, GSuite, networking, printing, and VOIP issues.
• Document fixes to improve resolution times.

Skills

Troubleshooting

Client Communication

Cloud Services

Networking

M365

GSuite

Job description

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This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $90,000.00/yr

A fast-growing MSP with a client base across NYC is looking for an experienced System Administrator to handle client-facing support, light projects, and complex troubleshooting across Mac, Windows, M365, GSuite, networks, and cloud services. This is a remote-first role but requires NYC metro area residency for occasional onsite client visits.

What You'll Do:

• Handle Level 2 remote + onsite support (Mac & Windows)
• Troubleshoot hardware, M365, GSuite, networking, printing, and VOIP issues
• Deploy new workstations, configure cloud services, assist with projects
• Communicate clearly with clients and work independently with minimal hand-holding
• Document fixes to improve resolution times

What We're Looking For:

• MSP experience required
• Experience supporting both Mac & Windows
• Solid troubleshooting of M365, GSuite, networking, and end-user issues
• NYC metro area based with reliable transportation for occasional onsite work
• $1,000 home office setup credit
• Fully remote (local to NYC for onsite visits)
• No PTO tracking
• Flexible parental leave
• 401(k) with immediate company contribution
• Paid certifications

Apply now if you're ready to join an MSP where you’ll have freedom, responsibility, and the chance to keep growing your skills.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

Disability insurance

Paid paternity leave

Paid maternity leave

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