System Administrator

Delaware Resource Group; Havelock (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Delaware Resource Group is seeking a System Administrator/Simulator Technician to support F-35 pilot training devices. The role involves troubleshooting, preparing devices for customer use, and serving as the on-site liaison with the customer.

Candidates must hold an active secret clearance, Security Plus, and DoD 8570 IAT-II. Experience reading schematics, CATIA/S/SEE, and prior field service work is highly valued.

This on-site position requires US citizenship and strong team communication.

Qualifications

• Must have an active secret clearance with an investigation within the last 6 years.
• Security Plus certification is required.
• DoD 8570 Level IAT-II certification required.
• US citizen.
• Experience with technical report writing.
• Military fighter aircraft experience.
• Knowledge of CATIA & System/Software Engineering Environment (S/SEE).
• Previous Field Service FSE/REP experience.

Responsibilities

• Troubleshoots technical problems and issues with the training devices.
• Determines technical solution in accordance with product and customer specifications.
• Recommend actions to company or customer representatives for coordinative product solution.
• Assesses product needs in accordance with customer specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives.
• Readies training devices for customer use and assists with mission specific preparations.
• Acts as local on-site representative to customer's organization.
• Document all unusual operational/maintenance problems to support identifying failure trends.
• Work with and communicate well both orally and written in a team environment as this position involves significant interface with customer personnel at all levels.
• Must be a self-starter and have the ability to establish and maintain a library of technical documentation.
• Manage and track multiple engineering and logistic support activities, providing periodic status to the customer and program management team.

Skills

Security Plus

Secret clearance

Technical report writing

Reading drawings & schematics

FSE/REP experience

US citizenship

Education

Bachelor's degree or equivalent experience

Tools

CATIA

S/SEE

Job description

The System Administrator/Simulator Technician reports directly to the Lead Simulator Technician and is responsible for conducting technical analysis of product implementations, modifications, and enhancements to F-35 Pilot Training Devices in accordance with specific customer specifications and implementations.

Key Responsibilities:

• Troubleshoots technical problems and issues with the training devices.
• Determines technical solution in accordance with product and customer specifications.
• Recommend actions to company or customer representatives for coordinative product solution.
• Assesses product needs in accordance with customer specifications.
• Conducts technical training and product briefing with customers, vendors and company representatives.
• Readies training devices for customer use and assists with mission specific preparations.
• Acts as local on-site representative to customer's organization.
• Maintain DoD 8570 Level IAT-II certification
• Document all unusual operational/maintenance problems to support identifying failure trends.
• Work with and communicate well both orally and written in a team environment as this position involves significant interface with customer personnel at all levels
• Must be a self-starter and have the ability to establish and maintain a library of technical documentation.
• Manage and track multiple engineering and logistic support activities, providing periodic status to the customer and program management team.

Requirements

Preferred Qualifications/Experience:

• Security Plus certificate will be REQUIRED.
• Must have an active secret clearance with a completed investigation within the last 6 years
• Technical Report writing.
• Experience with drawing/schematics reading and interpretation.
• Fault Isolation and problem analysis experience at the sub-system level.
• Military fighter aircraft experience.
• Knowledge of CATIA & System/Software Engineering Environment (S/SEE).
• Previous Field Service FSE/REP experience.

Required Qualifications/Experience :

• Appropriate degree from an accredited college or equivalent experience/combined education, with professional experience and specialized training commensurate with assignment.

Security Clearance Requirements

This position is located at a facility that will require special access clearance.

• Must have an active secret clearance with a completed investigation within the last 6 years.
• Must be able to attain and maintain F-35 Special Access Program (SAP) access.
• Must be a US citizen.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation, gender identity or disability.