System Administrator

Akina Inc; Fort Meade, Northern (MD, KY); Hybrid; USD 137,000 - 167,000; Full time

Benefits offered by this job

PTO 24 days

11 federal holidays

401k match 10%

Healthcare 100% covered

Education assistance

Job summary

Akina Inc. seeks a seasoned System Administrator (SA) for Fort Meade, MD, requiring TS/SCI with polygraph.

The role covers IT system implementation, troubleshooting and daily operations, supporting Unix/Windows OS, networks, servers and storage, with tiered help desk activity. The candidate should have a 10-year SA background, a technical bachelor’s degree, and may substitute five additional SA years for the degree.

Qualifications

• Ten years SA experience in programs/contracts of similar scope, type, and complexity is required.
• Bachelor’s degree in a technical discipline from an accredited college or university is required.
• Five years of additional SA experience may be substituted for a bachelor’s degree.

Responsibilities

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows operating systems and install/load operating system software, troubleshoot, maintain integrity and configure network components, along with implementing operating system enhancements to improve reliability and performance.

Skills

Linux CLI

SSH to servers

Kubernetes basics

Networking devices

Air-gapped support

Ansible basics

Docker basics

Terminal navigation

Education

Bachelor’s degree in a technical discipline

Tools

Ansible

Docker

Kubernetes

Job description

• Fort Meade, Maryland

Clearance: TS/SCI - Polygraph required
Position ID: 11-8867-SA2
Location: Fort Meade, Maryland

Description:

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating system enhancements to improve reliability and performance.

• Provide support for implementation, troubleshooting and maintenance of IT systems
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
• Manage the daily activities of configuration and operation of IT systems
• Provide assistance to users in accessing and using IT systems
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers
• Optimize system operations and resource utilization, and perform system capacity analysis and planning
• Provide in-depth experience in trouble-shooting IT systems
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating system enhancements to improve reliability and performance

Position Required Skills:

• Fiercely independent, self-starter; good at taking tasks to ground until hitting actual roadblocks
• Comfortable navigating in a terminal, running Linux commands
• Comfortable SSHing to servers, port forwarding/SSH tunneling
• Experience in supporting systems over high latency, low bandwidth, air-gapped environments
• Basic experience with Kubernetes
• Experience with network devices (firewalls, routers, switches)

Position Desired Skills:

• Basic experience using/troubleshooting Ansible playbooks/roles
• Basic understanding of system provisioning technologies
• Basic scripting experience (not language specific)
• Basic experience administering/supporting Virtual Machine (VM) environments
• Basic experience working with Linux central authentication technologies
• Ansible
• Docker

SA2 Qualifications:

Ten (10) years experience as a System Administrator (SA) in programs and contracts of similar scope, type, and complexity is required.

Bachelor’s degree in a technical discipline from an accredited college or university is required.

Five (5) years of additional SA experience may be substituted for a bachelor’s degree.

Salary Range: $137k-$167k (Annually)

The range displayed above is a likely salary range for this position. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possible contractual requirements and could fall outside of this range.

Akina is a Woman Owned, Service Disabled, Veteran Owned, Small Business, looking for talented and ambitious individuals to join our team. We offer a generous compensation package that includes 24 days PTO accrued annually and 11 federal holidays. Our 401k is 100% vested on your start date and the company makes a direct contribution worth 10% of your salary. Akina covers 100% of healthcare costs for employees and 50% toward dependents. We offer educational assistance towards college classes and will cover costs associated with job related training and certifications.

Akina is committed to excellence and creating innovative and flexible solutions for our clients. We are a small company with an open ear to our employees' needs in order to attract and retain quality talent that enables our customer's mission.

We are an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.