System Administrator

SAIC; Charleston (SC); On-site; USD 95,000 - 125,000; Full time

Job summary

SAIC is seeking a highly skilled System Administrator to support the NIWC LANT CLOUD CITI Division. The role covers physical and virtual data centers, including commercial cloud services, with on-call Citrix outages.

Candidate must reside within 50 miles of Charleston, SC, New Orleans, LA, or Norfolk, VA, and hold an Active Secret clearance with potential to top secret. A CompTIA Security+ is required within six months.

Qualifications

• Bachelor’s degree and five (5) years or more of demonstrated experience; four (4) additional years of experience in lieu of degree.
• Strong knowledge of Citrix Virtual Apps and Desktops (CVAD), Citrix NetScaler, and Windows Server technologies.
• Experience implementing DISA STIGs and ensuring compliance with DoD security standards.
• Familiarity with service management tools such as ServiceNow and Jira.
• Proven ability to work within cross-functional teams using Agile processes.

Responsibilities

• Build, configure, and deploy Citrix Virtual Apps and Desktops (CVAD) systems.
• Administer, maintain, and troubleshoot CVAD components on Windows Server 2012, 2016, 2019, and 2022.
• Manage Citrix NetScalers (physical and virtual) to ensure consistent performance and availability.
• Enforce security compliance by applying DISA STIGs, managing patches, and updating Citrix and Windows environments via WSUS, Group Policy, and PowerShell.
• Maintain, upgrade, and secure Windows servers to align with DoD and DISA standards.
• Troubleshoot connectivity issues and support customer application needs.
• Collaborate with virtualization and storage teams to optimize systems.
• Document system configurations and operational processes using tools like SharePoint.
• Review, manage, and troubleshoot incidents, changes, and service requests using ServiceNow and Jira.
• Provide technical consulting and collaborate with stakeholders to recommend system enhancements and improvements.
• Utilize Agile methodologies, including Kanban and Sprints.
• Develop and maintain automation scripts and tools, particularly in PowerShell, for efficiency in system administration.

Skills

CVAD

Citrix NetScaler

Windows Server

Active Directory

Group Policy

PowerShell

DNS management

DISA STIGs

DoD security standards

Agile processes

ServiceNow

Jira

Citrix Certifications

Cloud platforms

Automation scripting

Education

Bachelor's degree

Tools

Citrix Virtual Apps and Desktops (CVAD)

Citrix NetScaler

WSUS

SharePoint

PowerShell

Job description

Description

SAIC is seeking a highly skilled System Administrator to support the Naval Information Warfare Center Atlantic (NIWC LANT) Cloud Computing Innovation, Transformation, and Integration (CLOUD CITI) Division. The position will involve supporting both physical and virtualized data center environments, including commercial cloud service providers.

Candidate must be reside within a 50 mile radius of either Charleston, SC, New Orleans, LA or Norfolk, VA.

NOTE: On-call rotation every 5th week for a week to address Citrix related outages.

Responsibilities

• Build, configure, and deploy Citrix Virtual Apps and Desktops (CVAD) systems.

• Administer, maintain, and troubleshoot CVAD components on Windows Server 2012, 2016, 2019, and 2022.

• Manage Citrix NetScalers (physical and virtual) to ensure consistent performance and availability.

• Enforce security compliance by applying DISA STIGs, managing patches, and updating Citrix and Windows environments via WSUS, Group Policy, and PowerShell.

• Maintain, upgrade, and secure Windows servers to align with DoD and DISA standards.

• Troubleshoot connectivity issues and support customer application needs.

• Collaborate with virtualization and storage teams to optimize systems.

• Document system configurations and operational processes using tools like SharePoint.

• Review, manage, and troubleshoot incidents, changes, and service requests using ServiceNow and Jira.

• Provide technical consulting and collaborate with stakeholders to recommend system enhancements and improvements.

• Utilize Agile methodologies, including Kanban and Sprints.

• Develop and maintain automation scripts and tools, particularly in PowerShell, for efficiency in system administration.

Qualifications

Required Education and Experience:

• Bachelor’s degree and five (5) years or more of demonstrated experience; four (4) additional years of experience in lieu of degree.

• Strong knowledge of Citrix Virtual Apps and Desktops (CVAD), Citrix NetScaler, and Windows Server technologies.

• Expertise in Active Directory, Group Policy, PowerShell, and DNS management.

• Experience implementing DISA STIGs and ensuring compliance with DoD security standards.

• Familiarity with service management tools such as ServiceNow and Jira.

• Proven ability to work within cross-functional teams using Agile processes.

Required Security Clearance

• Active Secret clearance is required to start, with the ability to obtain and maintain a Top Secret clearance.

Required Certifications

• CompTIA Security+ certification (must be obtained within six months of hire).

Preferred Qualifications

• Citrix Certified Associate, Professional, or Expert certifications.

• Prior experience with commercial cloud service platforms.

REQNUMBER: 2614844

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability