System Administrator

Tata Consultancy Services; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A global IT services company in Boston is seeking a Mid-Senior level IT professional. The role involves troubleshooting and deploying Windows-based PCs, along with providing direct customer support. Candidates should have extensive knowledge of IT hardware and software, particularly with Windows 10 and 11 installations. This full-time position offers medical and vision insurance, as well as a 401(k) plan.

Qualifications

• Extensive knowledge of IT hardware and software.
• Excellent written and verbal communication skills.
• Strong customer-service orientation.

Responsibilities

• Windows 10&11 experience with installation and troubleshooting.
• Build, configure, deploy Windows-based PCs in a lab environment.
• Troubleshoot issues on lab PCs.

Skills

IT hardware knowledge

Software troubleshooting

Active Directory

Customer service

Communication skills

Job description

Responsibilities

• Windows 10&11 experience with installation and troubleshooting
• Build, configure, deploy Windows-based PCs in a lab environment
• Troubleshoot issues on lab PCs
• Work directly with customers on resolving their issues

Qualifications

• Extensive knowledge of IT hardware and software
• Knowledge of Active Directory and infrastructure tools (security/patching software)
• Excellent written and verbal communication skills
• Strong customer-service orientation

Seniority level

Mid-Senior level

Employment type

Full-timep>

Job function

Information Technology

Industries

IT Services and IT Consulting

Benefits

Medical insurance

Vision insurance

401(k)