Switchboard Operator - PRN

AHS - Sherman Medical Center; Sherman (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Switchboard Operator role at AHS - Sherman Medical Center involves handling the hospital switchboard, paging overhead, and directing visitors to the correct departments. You will monitor alarms and must follow hospital policies and procedures to ensure smooth operations.

This position requires a high school diploma, strong communication skills, and the ability to multitask in a fast-paced environment. Prior switchboard or receptionist experience is preferred.

Qualifications

• High School Diploma or Equivalent required.
• Effective written, verbal communication, and interpersonal skills.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer service experience preferred.

Responsibilities

• Answer the switchboard and pages overhead and greet/direct people to departments.
• Monitor hospital alarms and stay aware of hospital policies and procedures.

Skills

Written communication

Verbal communication

Interpersonal skills

Multitasking

Prioritization

Analytical thinking

Customer service

Education

High School Diploma or Equivalent

Job description

JOB SUMMARY:

The Switchboard Operator is responsible for answering the switchboard and pages overhead, greets and directs people to the appropriate departments. The Switchboard operator monitors the hospital alarms and must be aware of the policy and procedures of all hospital.

EDUCATION, EXPERIENCE, TRAINING

• 1. High School Diploma or Equivalent required
• 2. Previous Switchboard experience preferred.
• 3. Previous experience in office or receptionist.
• 4. Effective written, verbal communication, and interpersonal skills.
• 5. Ability to multi-task, prioritize needs to meet required timelines.
• 6. Analytical and problem-solving skills.
• 7. Customer service experience preferred.