Switchboard Operator--Part Time

Bass Pro Shops; Northern (KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Hamburg, PA is seeking a part-time Switchboard Operator/Receptionist to support the Reception Desk and answer incoming calls, directing customers and associates as needed. The role includes distributing applications and coordinating management appointments to ensure a smooth shopping experience.

Applicants should have a high school diploma or equivalent, strong communication skills, and familiarity with POS and PBX systems.

Qualifications

• High School diploma or equivalent.
• Ability to handle cash and make change.
• Friendly and professional communication with customers and associates.
• Familiar with store layout and product knowledge.

Responsibilities

• Answer and direct incoming phone calls at the Reception Desk / Switchboard.
• Direct customer and associate questions and requests.
• Distribute applications to prospective new associates.
• Coordinate and schedule management appointments.
• Files, copies and other clerical tasks as needed.
• Maintain associate bulletin boards and post schedules.
• Remain familiar with store layout and product knowledge.
• Keep work area clean, stocked, and organized.
• Follow company policies and procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Cash handling

POS system

PBX system

Education

High School diploma or equivalent

Tools

POS register

PBX system

Job description

## Switchboard Operator--Part TimeApply: Hamburg, PA: Part time: Posted Yesterday: End Date: December 4, 2026 (30+ days left to apply): R269470***POSITION SUMMARY:***The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard.***ESSENTIAL FUNCTIONS:**** Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.* Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.* Handles customer and associate questions and requests.* Distributes applications to prospective new associates.* Coordinates and schedules appointments for Management.* Files, copies and performs other clerical assignments as needed.* Maintains associate bulletin boards; insures they are current; posts schedules.* Remains familiar with store layout.* Remains knowledgeable of all product.* Remains aware of advertised sales, special events and store layout.* Keeps work area clean, neat and well stocked with supplies.* Follows all Company Policies and Procedures.* ALL OTHER DUTIES AS ASSIGNED***EXPERIENCE/QUALIFICATIONS:**** Minimum Degree Required: High School diploma or equivalent experience***KNOWLEDGE, SKILLS, AND ABILITY:**** Ability to calculate figures such as discounts and make change to customers* Ability to communicate in a friendly and professional manner to our customers and other associates* Ability to establish and maintain effective working relationships with Management, coworkers and customers* Ability to operate computerized Point of Sale register system and computerized PBX system***TRAVEL REQUIREMENTS:**** N/A***PHYSICAL REQUIREMENTS:**** Constantly remain in a stationary position, often standing or sitting for prolonged periods* Constantly communicate with others to exchange information* Constantly repeat motions that may include the wrists, hands and/or fingers* Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)* Occasionally work in noisy environments***INDEPENDENT JUDGEMENT***:* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.**Part Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Dental* Vision* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Bass Pro Cares Fund* And more!**We will be accepting applications on an ongoing basis.**