Switchboard Operator

Trinity Health Corp.; United States; On-site; USD 25,000 - 32,000; Full time

Job summary

Trinity Health is seeking a Switchboard Operator for the Day shift in a full-time role. You will provide telephone and general information services, operate the switchboard, direct all incoming and internal calls, and paging as required.

Additional duties may be assigned to support hospital goals. The ideal candidate has a high school diploma or equivalent; experience with switchboards is desirable but not required.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience operating switchboards is desirable but not required.
• Strong communication and customer service skills are essential.

Responsibilities

• Provides telephone and general information services.
• Operates the switchboard, directing all incoming and internal calls as well as paging services.
• Performs other duties as assigned to support hospital goals.

Skills

Switchboard operations

Crisis intervention

Customer service

Education

High school diploma or equivalent

Job description

Employment Type: Full time Shift: Day Shift Description: FT Days POSITION TITLE: Switchboard Operator -Full Time Days

POSITION SUMMARY:

Provides telephone and general information services. Operate the switchboard, directing all incoming calls and internal calls as well as paging services as required. Performs other duties as assigned to assist in achieving overall division and hospital goals.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

High school graduate or equivalent. Previous experience operating switchboards highly desirable, but not required.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Demonstrated competency in the operation of the hospitals communication system. Crisis control intervention skills. Excellent communication and customer service skills.

WORK ENVIRONMENT AND HAZARDS:

Office setting. Exposure Class II.

PHYSICAL DEMANDS:

Sedentary work: prolonged sitting.

WORK CONTACT GROUP:

All services, medical staff, patients, visitors, contractors and vendors.

SUPERVISED BY:

Coordinator of Services or Manager

Pay Range: $18.50 - $23.40

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.