Switchboard Operator

Mckenzie-Willamette-Medical-Center-1; Springfield (OR); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative team environment

Comprehensive healthcare coverage

Retirement savings plan

Paid time off

Job summary

McKenzie-Willamette Medical Center is seeking a dedicated Switchboard Operator to manage the hospital's telephone systems, PBX, and paging services. This role supports patient access and communications across departments, ensuring accurate message routing and timely responses.

Under supervision, you will handle emergency messages, assist with patient registration flow, and provide directions to patients and visitors.

Qualifications

• High School diploma or equivalent preferred.

Responsibilities

• Operates the computerized telephone and PBX switchboard.
• Operates electronic communication systems and hospital information systems.
• Receives and transmits emergency messages for staff and alarms.
• Operates overhead, voice, digital and paging systems.
• Reports irregularities in equipment operation.
• Performs various clerical duties.
• Gives directions and information to patients, visitors and staff.
• Assists in Patient Registration and directs patient/visitor flow.

Education

High School diploma or equivalent

Tools

PBX switchboard

Job description

Description

Switchboard Operator

McKenzie-Willamette Medical Center is your community medical provider, serving the Willamette Valley and its residents. Our 113-bed hospital offers inpatient, outpatient, diagnostic, medical, surgical and emergency care. We are a family of caregivers offering care to our larger family - our community.

Job Summary:

• Under the supervision of the Patient Access Manager/Supervisor, operates the computerized telephone, and PBX switchboard.
• Operates electronic communication system, and hospital information systems.
• Receives and transmits emergency messages for various staff and hospital alarm notices.
• Operates overhead, voice, digital and other paging systems.
• Reports irregularities in equipment operation.
• Performs various clerical duties.
• Gives directions, information and instructions to patients, visitors, hospital staff and others.
• Assists as needed in Patient Registration performing quick registration functions, assist in directing patient and visitor flow.

Qualifications:

• High School diploma or equivalent preferred.
• Competitive salary and benefits package.
• Opportunities for professional development and advancement.
• Supportive work environment with a collaborative team.
• Comprehensive healthcare coverage.
• Retirement savings plan.
• Paid time off and flexible scheduling options.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.