Switchboard Operator

Talentify; Holyoke (MA); On-site; USD 32,000 - 40,000; Full time

Job summary

Talentify hospital operations role seeks an individual to operate telephone systems, paging and alarm monitoring, and respond to emergencies following established protocols.

The position requires a High School diploma, English literacy, and at least six months on a multi-line phone system, plus clerical skills in typing and computer use. Responsibilities include bed management and coordinating transfers with medical staff.

Qualifications

• High School Graduate with ability to read, write, and speak English.
• Six months experience with a multi-line phone system.
• Clerical skills including typing and computer use.

Responsibilities

• Operate telephone communications and paging systems and monitor alarm/security systems.
• Respond to emergency calls following established protocols.
• Maintain bed availability and coordinate bed utilization with Nursing units.
• Coordinate transfers and discharges with physicians and ancillary departments.

Job description

Operates telephone communications system and monitors various alarm and security systems, notifying appropriate parties when a problem arises; operates the paging, codes, and beeper systems; responds to emergency calls following established protocols; maintains current bed availability, coordinates bed utilization/assignment, transfers, and discharges with the Nursing units, physicians, and appropriate ancillary departments of the Medical Center.

REQUIREMENTS

• High School Graduate
• must be able to read, write, and speak English
• Six months experience working with a multi-line phone system
• must possess clerical skills (typing and computer)