Swipe N Dine Program Lead - Community Outreach & Events

Episcopal Retirement Services; Cincinnati (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous PTO

Health Savings Account

Short-Term and Long-Term Disability

403B

Discounted Meals

Internal Promotions

PayActiv

Tickets at Work

Life Insurance

Tuition Reimbursement

Employee Referral Program

Job summary

Episcopal Retirement Services is seeking a Swipe N Dine Program Support Specialist in Cincinnati, OH. The role leads and supports the Meals on Wheels Swipe ‘N’ Dine dining and outreach program, coordinating events, partnerships, and participant enrollment.

The position emphasizes community partnerships, event planning, and strong administrative support within a fast-paced setting, with opportunities to collaborate across departments and with volunteers.

Qualifications

• Minimum of two years’ experience in program/event planning, coordination, and execution.
• Experience serving older adults preferred.
• Able and willing to work flexible hours including evenings and weekends as needed.
• Strong computer skills with high proficiency in Microsoft Office including Excel, Word, and Outlook.
• Good understanding of office equipment functions (copier, printers, fax, etc.).
• Excellent organizational and problem-solving skills with strong attention to detail and time management.

Responsibilities

• Plans and organizes Swipe ‘N’ Dine events in partnership with the Meals on Wheels Program Coordinator and Program Director, including partner/venue identification, menu planning, and food ordering and delivery.
• Leads the execution and breakdown of events to ensure smooth on-site operations including registration, set up, and clean up.
• Identifies, recruits, and onboarding new restaurant partners and community dining venues to expand capacity.
• Identifies underserved communities and recommends new dining sites or partnerships.
• Assists prospective participants with enrollment, eligibility screening, and program orientation.
• Provides excellent customer service by responding to calls and emails regarding event inquiries in a timely manner.
• Manages inquiries, logs messages, and directs inquiries to the appropriate team members.
• Develops and maintains positive relationships with restaurants and community partners.
• Participates in outreach events and networking to promote engagement and awareness of the programs.
• Supports Meals on Wheels team and operations; handles registration forms and related tasks.
• Attends COA meetings and supports special projects and grants preparation.

Skills

Event planning

Customer service

Time management

Team collaboration

Attention to detail

Communication skills

Tools

Microsoft Office

Copier/Printer/Fax

Job description

Episcopal Retirement Services is seeking a Swipe N Dine Program Support Specialist in Cincinnati, OH. The role leads and supports the Meals on Wheels Swipe ‘N’ Dine dining and outreach program, coordinating events, partnerships, and participant enrollment.

The position emphasizes community partnerships, event planning, and strong administrative support within a fast-paced setting, with opportunities to collaborate across departments and with volunteers.