Swimming Pool Assistant Manager

City of Monroe; Monroe (WI); Sur place; USD 17 000 - 28 000; Plein temps

Avantages offerts par ce poste

Lifeguard training provided

Lifeguard Instructor training when Fea

Seasonal summer schedule

Résumé du poste

The City of Monroe is seeking a Pool Assistant Manager to support the Pool Manager in operating the aquatic facility. Focus on overseeing the concession stand and staff, plus supervising high school-aged employees.

Lifeguard training is provided, with the goal of certification by summer start, and Lifeguard Instructor certification when feasible. Responsibilities include concessions, staff leadership, pool operations, safety, and customer service.

Qualifications

• Experience supervising high school-aged youth preferred.
• Strong communication and leadership abilities are essential.
• Organized, dependable, and able to take initiative.
• Willingness to work evenings, weekends, and holidays as scheduled.
• Lifeguard certification provided; ability to obtain Lifeguard Instructor certification when feasible.

Responsabilités

• Oversee daily concession stand operations and supervise concession staff.
• Train, coach, and develop high school-aged employees; schedule coverage.
• Monitor inventory, ordering, receipt, stocking, and waste reduction.
• Support pool operations, safety procedures, and incident reporting.

Connaissances

Leadership

Communication

Organization

Customer service

Emergency response

Description du poste

The Pool Assistant Manager supports the Pool Manager with the overall operation of the aquatic facility, with a primary focus on overseeing the concession stand and concession staff and supervising and developing the pool's high school-aged employees.

The ideal candidate is a dependable, organized leader who enjoys working with and supervising young employees. Previous lifeguarding or aquatic experience is not required. The facility will provide lifeguard training and certification, with the goal of having the Assistant Manager certified by the beginning of the summer season and, when feasible, obtaining Lifeguard Instructor certification as well. The Assistant Manager will rotate weekend and open-swim management coverage with the Pool Manager.

The position reports to the Recreation Manager and requires up to 40 hours of work per week from May to end of August, with a maximum of 1,200 hours per rolling year.

Essential Duties and Responsibilities

The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.

Concessions & Inventory Management

• Oversee the daily operation of the concession stand.
• Supervise, train, and support concession staff.
• Manage concession inventory, including ordering, receiving, stocking, and organizing products.
• Track concession sales and inventory levels.
• Monitor product usage and help maintain appropriate inventory levels.
• Help identify popular and slow-moving products and minimize waste.
• Ensure the concession stand is clean, organized, and properly stocked.
• Monitor cash-handling procedures and report discrepancies or concerns.
• Help ensure concession staff provide friendly, efficient customer service.

Staff Leadership & Supervision

• Assist with supervising lifeguards, slide attendants, cashiers, and concession staff.
• Train, coach, and provide feedback to employees, with an emphasis on supporting and developing high school-aged staff.
• Help with staff scheduling, shift coverage, breaks, and daily assignments.
• Monitor employee attendance, performance, and professionalism.
• Help create a positive, respectful, and team-oriented work environment.
• Assist with staff concerns and communicate significant issues to the Pool Manager.
• Serve as manager on duty when the Pool Manager is not present.

Pool Operations & Safety

• Support the Pool Manager with the daily operation of the pool and aquatic areas.
• Help ensure pool rules, safety procedures, and facility policies are followed.
• Monitor lifeguard and slide-attendant performance.
• Assist with emergencies, accidents, and incident reporting.
• Help with opening and closing procedures and report maintenance or safety concerns.
• Complete required lifeguard and aquatic training provided by the facility.

Customer Service & Administrative Support

• Provide excellent customer service and assist with customer questions or concerns.
• Support the Pool Manager with scheduling, staff records, reports, and other administrative tasks.
• Communicate important information between management and staff.
• Assist with special events, busy operating periods, and other facility needs.
• Perform other duties as assigned.

Qualifications

• Experience working with, supervising, coaching, or mentoring high school-aged youth preferred.
• Strong communication, leadership, and customer-service skills.
• Organized, dependable, and comfortable taking initiative.
• Ability to provide direction and constructive feedback to employees.
• Ability to remain calm and make sound decisions in emergency situations.
• Willingness to work evenings, weekends, and holidays as scheduled.
• No previous lifeguard or aquatic experience required.
• Lifeguard certification will be provided by the facility.
• Ability and willingness to obtain lifeguard certification before the summer season and Lifeguard Instructor certification when feasible.

Knowledge and Abilities

• Ability to communicate and interact with the public and staff in a professional and courteous manner.
• Ability to adapt to change, perform multiple tasks and work independently.
• Experience working with children.
• Experience with behavior management and inclusive practices.
• Able to stand for intermediate periods of time.
• Able to lift and carry up to 20 pounds of typical recreation equipment.

Competencies

• Professionalism – Approaches others in a tactful matter; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibilities for own actions; Follows through on commitments.
• Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Attendance/Punctuality – Is consistently at work and on time.

This position works in and around an active aquatic facility and may be exposed to water, heat, humidity, chemicals, and noise. The position requires the ability to stand and walk for extended periods and respond appropriately to emergencies.

The City of Monroe is an Equal Opportunity Employer. In compliance with applicable state and federal law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City.