Swim School Assistant Manager

safesplash-careers; Newington (CT); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Work/Life Balance

Free swim lessons for your children

Free use of swim technology

Job summary

SafeSplash SwimLabs is seeking an Assistant Manager to work closely with the location owner to implement policies and procedures within the franchise structure.

The role requires recruiting, orienting, scheduling, and training staff, while ensuring top customer service standards. Responsibilities also include payroll, benefits, and managing inventory, ordering, and sales for the location.

Qualifications

• 2 years of management experience in customer service.
• Extensive experience with computer scheduling software.
• Team-driven leader who cares about staff and builds up the whole team.
• Flexible schedule: evenings and weekends required.

Responsibilities

• Set up and maintain location policies and procedures within the Streamline Brands franchise structure.
• Recruit, hire, orient, schedule, and train staff.
• Maintain high customer service standards across all employees.
• Manage location policies, payroll, and employee benefits; oversee retail inventory, ordering, and sales.

Skills

Team leadership

Customer service management

Staff training

Scheduling software

Tools

Mindbody scheduling software

Job description

IF YOU’RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU’RE AT THE RIGHT PLACE.

Smart fish swim in schools®

You may be our next great Assistant Manager at SafeSplash SwimLabs

Why work at Streamline Brands?

• Competitive pay based on experience and skills
• Flexible scheduling
• Work/Life Balance
• Free swim lessons for your children
• Free use of the best swim technology in the area
• We invest in you! Grow your career in the industry

What will you do as an Assistant Manager?

• Work closely with the location owner to set up and maintain location policies and procedures within the Streamline Brands Franchise structure
• Maintain staff by recruiting, hiring, orienting, scheduling, and training employees
• Maintain quality customer service by enforcing high customer service standards amongst all employees
• Manage employee policies and procedures, payroll, and employee benefits
• Responsible for location retail including managing inventory levels, ordering, and sales

What are we looking for in an Assistant Manager?

• 2 years of management experience in customer service
• Extensive experience with computer scheduling software
• A Team-driven leader: cares about staff and leads with the intent to build up the whole team
• Flexible schedule: will be required to work some evenings and weekends
• Preferred Skills:
  • Swim Lesson and/or competitive swimming experience: knowledge of the four basic strokes, teaching curriculum, and stroke progression
  • Experience with Mindbody scheduling software
• Certifications:
  • Current Red Cross Lifeguard or equivalent
  • WSI - Water Safety Instructor certification, a big plus
  • CPR-PR/AED, First Aid for Adult, Child certification
  • Lifeguard and Lifeguard Instructor certified