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The City of Shoreview, Minnesota, invites applications for a part-time Aquatics Program Assistant to support the swim lesson program and supervise staff while ensuring safety and excellent customer service.
Responsibilities include developing curriculum, giving feedback, handling inquiries, and stepping in as substitute instructor. The role reflects the pool schedule with evening and weekend hours.
Shoreview, Minnesota, a premier city in the north metro area of the twin cities is looking for a motivated, high-energy individual to provide direction to the swim lesson program. Successful candidates will be able to manage people, develop fun and educational activities for swim lessons, make good decisions and provide excellent customer service.
Supervises and work actively with staff to provide a high-quality program and service delivery
Provides continual feedback to instructors based on swim lesson survey feedback and staff evaluations
Assists with the ongoing development and execution of swim lesson curriculum
Provides exceptional customer service, including communication both verbally and in writing
Oversees the safe and proper operation of the Shoreview Parks and Recreation swim program; ensures that all facility rules and safety guidelines are followed; reports breaches of rules as necessary.
Makes decisions and responds to inquiries and concerns relating to participants, programs, staff and public
Assists with new staff orientation
Fills in as a substitute instructor when needed
Works with city software systems
Other duties as assigned
One year paid experience as a swim instructor
One year customer service experience
Must be 18 years of age or older
Ability to lift and move 50 pounds.
Additional customer service experience
Supervisory experience
Additional swim instructor experience
Current swim instructor certification
Every other Saturday morning: 8:15 am - 11:45 am
Monday & Thursday evenings: 4:45 pm - 7:45 pm
Occasional Sunday mornings, 8 am - 12 pm
None, will provide work direction in absence of the Aquatics Program Supervisor.
The City of Shoreview is an Equal Opportunity Employer. We are committed to building a culturally diverse workforce and encourage all qualified candidates to apply.
In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer.