Sweet Waters Assistant Manager

Columbia-Hospitality; Eugene (OR); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

LTD Bus Pass

Get Paid Daily

Paid Time off & Holiday Pay

Medical, Dental, Vision, Disability, 4

401K

HSA/FSA Plans with employer contrib.

Values Based Culture

Referral Bonus

Discounted Lodging, Dining, Spa, Golf,

Employee Assistance Program

Committee Participation Opportunities

Task Force Work Opportunities

Online Learning Platform

Pet Insurance Discounts

Job summary

Valley River Inn in Eugene, Oregon, part of Columbia Hospitality, is seeking a Front of House Supervisor to lead restaurant service and staff across all outlets. The role oversees scheduling, payroll prep, hiring, and performance reviews, while coordinating with the GM and Executive Chef on menus, inventory, and guest experiences.

You will train staff on service etiquette, manage floor operations, and drive marketing and cross-training initiatives to elevate guest satisfaction.

Qualifications

• Prior food service supervisory experience.
• The ability to read, write and speak English fluently is required.
• Ability to present information clearly to managers and clients.
• Computer knowledge including Word, Excel, Outlook; POS preferable.
• Must be flexible and able to multitask in stressful situations.
• Strong teamwork and cross-department collaboration.
• Food Handler's and OLCC Permits required.

Responsibilities

• Prepare weekly front-of-house schedules considering business fluctuations.
• Collaborate with GM and Executive Chef on menus, inventory, and ordering.
• Submit payroll for front-of-house staff by deadlines.
• Lead hiring for front-of-house staff for all outlets.
• Coordinate tastings with distributors and wine makers.
• Train and supervise front-of-house staff on service etiquette.
• Plan private parties with GM and Executive Chef.
• Oversee all front-of-house service across restaurants.
• Manage floor layout, table assignments, and flow.
• Conduct yearly performance reviews for front-of-house staff.
• Promote cross-training and efficiency improvements.
• Develop and maintain marketing strategies to attract clients.
• Partner with GM and Exec Chef to enhance F&B amenities.

Skills

Front of House supervision

English fluency

Effective communication

Team building

Time management

People leadership

Financial management

Handling stress

Guest services excellence

Tools

Word

Excel

Outlook

POS familiarity

Job description

Valley River Inn, 1000 Valley River Way, Eugene, Oregon, United States of America

Job Description

Posted Wednesday, August 26, 2026 at 10:00 AM

Let’s start off with the most important part-what’s in it for you:
The Perks
*Eligibility of perks is dependent upon job status

• Salary Range: $70,000 - $80,000
• LTD Bus Pass
• Get Paid Daily (Ma ke any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:
Your Impact

• Prepare weekly schedules for Front of House taking into consideration fluctuations in business to control labor costs.
• Work with Restaurant General Manager and Executive Chef to manage menus, inventory and ordering.
• Submit payroll for front of house staff before deadline each pay period.
• In coordination with Restaurant General Manager conduct all hiring for the front of house staff for all outlets.
• Meet with distributors and wine makers and attend off site tastings to continue wine education in able to uphold and exceed our reputation of one of the best wine lists in the state.
• Train and supervise all front of house staff in proper service etiquette and test server knowledge about menu offerings.
• Work in coordination with the Executive Chef and Restaurant General Manager in planning private parties.
• Oversee all aspects of front of house service for the restaurants.
• Manage all aspects of the floor, assigning tables, creating an efficient flow for both front and back of house.
• Empower proper service etiquette in the all outlets.
• In coordination with Restaurant General Manager, conduct yearly performance reviews with all year-round front of house staff.
• Work with Restaurant General Manager to promote staff cross training and increase efficiency.
• Work with Restaurant General Manager to develop and maintain a marketing strategy that targets our clientele and draws new customers to the restaurants.
• Work with Restaurant General Manager and Executive Chef to increase food and beverage amenities.

What You Bring

• Prior food service supervisory experience
• The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
• Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
• Computer knowledge including Word, Excel, Outlook, Basic knowledge of POS is preferable.
• Must be flexible and able to perform multiple tasks and work in stressful situations
• Ability to create a team environment within and across departments.
• Strong computer literacy in Microsoft Office, especially Word, PowerPoint and Excel.
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements.
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building.
• Food Handler's and OLCC Permits required

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you'll work:

Welcome to Eugene’s Only Riverfront Hotel—a place where natural beauty meets warm hospitality. Nestled along the banks of the Willamette River, Valley River Inn offers a tranquil retreat for guests with over 250 fully renovated rooms and suites, each thoughtfully designed to reflect the Pacific Northwest charm while providing the comforts of a modern, upscale experience.

Whether it’s savoring a glass of local Willamette Valley wine on a private balcony overlooking the river or enjoying the vibrant sunset, the setting offers an unforgettable connection to Eugene’s natural surroundings.

This historic property is home to Sweet Waters on the River, a beloved local dining destination, and features over 15,000 square feet of flexible meeting and event space, making it a favorite for gatherings of all sizes. Located just minutes from Eugene’s bustling downtown, the University of Oregon, and iconic venues like Autzen Stadium and Hayward Field, Valley River Inn is at the heart of Eugene’s cultural and recreational scene.

Valley River Inn, 1000 Valley River Way, Eugene, Oregon, United States of America