Swedish-speaking Support Specialist - Relocate to Greece

Next Job Abroad; Kentucky; Remote; USD 31,970 - 47,956; Full time

Benefits offered by this job

Relocation package including paid flyt

Assistance finding long-term housing

Competitive salary with performance-re

Paid training before you start

Private health insurance

Career development opportunitieswithin

A multicultural workplace with colegas

Free Greek language lessons

Employee discounts and social activit

Job summary

Next Job Abroad is seeking a Swedish-speaking Customer Support Advisor to join an international service team in Greece. You will help drivers, fleet operators and customers get back on the road by providing professional support when needed.

Based in Greece with relocation support, you will collaborate across workshops, roadside providers and technicians to resolve cases, while building an international career with an industry-leading manufacturer.

Qualifications

• Fluent Swedish (written and spoken).
• Good English skills.
• Strong communication and problem-solving abilities.
• Comfortable using multiple computer systems simultaneously.
• Previous customer service experience is an advantage but not required.
• Experience within automotive, roadside assistance or technical support is considered a plus.
• A positive attitude and willingness to learn.

Responsibilities

• Assist customers via phone, email and chat with questions related to transportation services.
• Support drivers experiencing vehicle breakdowns by gathering relevant information and creating service cases.
• Coordinate with workshops, roadside assistance providers and technicians when on-site support is required.
• Provide updates and follow up on ongoing cases until they are resolved.
• Answer questions regarding products, services and general customer enquiries.
• Handle complaints professionally and work towards the best possible solution for the customer.
• Keep accurate documentation of customer interactions using internal systems.

Skills

Swedish language

English

Communication skills

Problem solving

Customer service mindset

Tools

CRM software

Job description

Next Job Abroad is seeking a Swedish-speaking Customer Support Advisor to join an international service team in Greece. You will help drivers, fleet operators and customers get back on the road by providing professional support when needed.

Based in Greece with relocation support, you will collaborate across workshops, roadside providers and technicians to resolve cases, while building an international career with an industry-leading manufacturer.