Swedish-Speaking Customer Support Specialist — Athens

Mercier Consultancy; Ohio; On-site; USD 22,936 - 30,582; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid relocation package

Private health insurance

2 extra salaries per year

Relocation support including flight

Job summary

Singapore Airlines is seeking a Swedish-speaking Customer Service Agent based in Athens, Greece, with relocation support. You will handle inquiries by phone, email and live chat, delivering friendly, efficient service and ensuring a smooth passenger experience.

The role offers full training, a competitive monthly salary, a relocation package (flight, transfer and hotel), private health insurance and additional perks as part of Mercier Consultancy’s recruitment for our client.

Qualifications

• C1/C2 level Swedish, both written and spoken.
• High level English.
• Native language and nationality clearly listed in CV/cover letter.
• EU passport valid.
• Willingness to relocate to Greece; relocation package offered.

Responsibilities

• Answer customer enquiries via telephone, email and online chats.
• Provide full training and onboarding support.
• Assist customers with enquiries related to Singapore Airlines.

Skills

Swedish language

English language

Customer service

Job description

ocation:Athens, Greece (Relocation Opportunity Available)

Job Type:Full-Time (40 hours per week)

Description:We are looking for a Swedish-Speaking Customer Service Agent to supportSingapore Airlines. Working from an Athenian office, you'll be responsible for answering customer enquiries, via a mix of telephone, email, and online chats. Full, paid training is provided.

Why Choose Greece?There's more to Greece than sunshine and stunning beaches. It's a fantastic place to build your career while enjoying a relaxed Mediterranean lifestyle. From historic cities and beautiful islands, to excellent food and a warm climate, there's plenty to enjoy outside of work.

With a lower cost of living than many parts of Europe and the chance to work alongside colleagues from across the continent, it's the perfect opportunity to gain international experience, broaden your horizons and enjoy a better work-life balance.

·You must have a C1/C2 level ofSwedish, both written and verbal, and a high level of English.

·Your native language and nationalitymustbe clearly listed in your C.V. and/or Cover Letter.

·You must have a valid EU passport.

·You must be either living in Greece, or willing to relocate there. We offer a relocation package for successful candidates living abroad.

·Competitive Monthly Salary

·Monthly Performance Bonus

·Fully Paid Relocation Package (including flight, airport transfer, and hotel stay)

·Private Health Insurance

·2 Extra Salaries Per Year

·Support In Finding Accommodation After Hotel

·And More...