SVS Vision - Optician - Sandusky, OH

SVS Vision

Sandusky (OH)

On-site

USD 4,000 - 8,000

Full time

14 days+

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Benefits offered by this job

Paid vacation and personal time off

Paid mileage

Sales commission

Matching 401(k) plans

Affordable medical and dental benefits

Opportunity for growth within the company

Job summary

SVS Vision in Sandusky, Ohio is seeking Opticians to provide exceptional customer service and assist patients in selecting eyewear. Responsibilities include analyzing eyewear needs, processing orders, maintaining inventory, and ensuring patient satisfaction. A high school diploma and a state license are required. The company offers competitive benefits, above-market salaries, and opportunities for career growth within a supportive environment.

Qualifications

Ability to handle multiple customer interactions/phone calls.
Previous experience in optical dispensing preferred.
Ability to lift 10 to 20 pounds.

Responsibilities

Provide excellent customer service in eyewear selection.
Process transactions in optical billing systems.
Maintain frame inventory and perform repairs.

Skills

Customer service

Prescription analysis

Frame dispensing

Communication

Education

High School Graduate or equivalent

Maintaining state license

Tools

Optical equipment

Point of Sale systems

Job description

Average range of $350-$750 per month in commission sales.

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80 offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above market salaries, and exceptional benefits.

Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Opticians have supplemental earning potential. They can make additional compensation on what they sell, this is in addition to their regular compensation. Opticians could also enjoy free designer glasses every year along with incredible discounts.

Job Summary

SVS Vision Opticians will be responsible for helping customers achieve the right type of eyeglasses, lens shape or contact lenses in accordance with their eyesight or eye. Opticians usually work as part of a team of eye care professionals including optometrists. Their customers are generally people who have had an eye exam and received a prescription for corrective lenses or could need protective lenses including safety and sunglasses. Our opticians enjoy this rewarding position by providing excellent customer service, building relationships with our patients, and styling their eyewear to fit their needs and personality. Opticians need to have a thorough understanding of the different types of optical aids available. Their duties usually include (but are not limited to):

Position Summary

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Duties and Responsibilities

Customer Service

Provide excellent customer and patient service according to company and store standards
Analyze patient eyewear needs
Recommend specific lenses, lens coatings and frames to satisfy patient needs
Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
Order and dispense eyewear accurately and professionally
Assist patients with proper frame repairs and adjustments
Show patients how to insert, remove and care for their contact lenses

Business and Operational Standards

Maintain a complete knowledge of third-party plans and claims
Explain promotions and special lens offerings to patients and customers
Balance accounts
Prepare work orders containing specific instructions for Optical Lab
Process medical billing information
Ensure proper merchandising of frame inventory
Confirm appointments
Process transactions in the optical billing and point of sale systems
Process medical billing information, including uploading all supporting documents to EHR, including IDs, Insurance cards, Insurance Plan sheets, and charts
Organize and file patient and customer records

Minimum Knowledge, Experience & Skills Requirements

Maintain license as required by state
High School Graduate or equivalent
Previous experience in an office and/or optical dispensing setting is preferred
Able to handle multiple customer interactions/phone calls at a time
Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Essential Functions & Work Requirements

Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
Able to read and write at a high school graduate level
Able to sit or stand for extended periods of time
Able to operate various office equipment (e.g., tablet, personal computer, telephone, fax machine, copier, etc.)
Ability to lift 10 to 20 pounds
Ability to see (Near, Distance, Color, and Depth Perception)
Manual and finger dexterity, as well as hand/arm steadiness
Ability to grip and hold items
Good eye and hand coordination
Able to operate a cash register, various optical equipment and tools
Ability to adapt to changing policies and duties required for the business
Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
Ability to travel between offices to support patient care
Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Benefits and Perks