SVS Vision - Optician - Sandusky, OH

SVS Vision, Inc.

Sandusky (OH)

On-site

USD 19,286 - 27,552

Full time

14 days+

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Benefits offered by this job

Paid vacation and personal time off

Commission opportunities

Paid mileage

401(k) matching

Medical and dental benefits

Job summary

SVS Vision, Inc. seeks a dedicated Optician in Sandusky, OH to assist customers with eyewear selection and provide exceptional service. Responsibilities include analyzing eyewear needs, dispensing glasses and contacts, and maintaining inventory. Ideal candidates possess a high school diploma, a valid state license, and have experience in optical settings. The position offers competitive pay, commission opportunities, and a great work environment. Join a family-oriented company committed to employee growth and satisfaction.

Qualifications

Maintain a license as required by State.
Previous experience in an office and/or optical dispensing setting is preferred.
Able to handle multiple customer interactions/phone calls at a time.

Responsibilities

Provide excellent patient and customer service in eyewear selection and dispensing.
Analyze patient eyewear needs and recommend specific lenses and frames.
Maintain frame inventory and prepare work orders for Optical Lab.

Skills

Customer service

Eyewear analysis

Frame adjustments

Communication

Education

High School Graduate or equivalent

Tools

Optical equipment

Job description

SVS Vision - Optician - Sandusky, OH

Regular Full-Time, Sandusky, OH, US – 3 days ago – Requisition ID: 4754 – Salary: $14.00 to $20.00 hourly + $350–$750 monthly commission (average).

Since 1974, SVS Vision has helped our customers lead better lives through better vision. As a Michigan-based company with over 80 offices in 9 states, we have grown to be one of the largest optical companies in the Midwest with the help of our devoted employees. We are a family-oriented company that takes pride in recognizing and rewarding our employees for their hard work and dedication. We trust our company philosophy makes for an exciting and fun work environment where our employees can thrive while providing the best customer service possible. Our pledge to our employees has never wavered, as seen in our remarkable longevity with the opportunities for growth within the company, above-market salaries, and exceptional benefits.

Additionally, SVS offers an employee referral bonus where you are awarded substantial additional earnings for qualified employee referrals. Opticians have supplemental earning potential. They can make additional compensation on what they sell, this is in addition to their regular compensation. Opticians could also enjoy free designer glasses every year along with incredible discounts.

Job Summary:

SVS Vision Opticians will be responsible for helping customers achieve the right type of eyeglasses, lens shape or contact lenses in accordance with their eyesight or eye. Opticians usually work as part of a team of eye care professionals including optometrists. Their customers are generally people who have had an eye exam and received a prescription for corrective lenses or could need protective lenses including safety and sunglasses. Our opticians enjoy this rewarding position by providing excellent customer service, building relationships with our patients, and styling their eyewear to fit their needs and personality. Opticians need to have a thorough understanding of the different types of optical aids available. Their duties usually include (but are not limited to):

Position Summary:

Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory.

Duties and Responsibilities:

Customer Service

Provide excellent customer and patient service according to company and store standards
Analyze patient eyewear needs
Recommend specific lenses, lens coatings and frames to satisfy patient needs
Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions
Order and dispense eyewear accurately and professionally
Assist patients with proper frame repairs and adjustments
Show patients how to insert, remove and care for their contact lenses

Business and Operational Standards

Maintain a complete knowledge of third-party plans and claims
Explain promotions and special lens offerings to patients and customers
Balance accounts
Prepare work orders containing specific instructions for Optical Lab
Process medical billing information
Ensure proper merchandising of frame inventory
Confirm appointments
Process transactions in the optical billing and point of sale systems
Process medical billing information, including uploading all supporting documents to EHR, including IDs, Insurance cards, Insurance Plan sheets, and charts
Organize and file patient and customer records

Minimum Knowledge, Experience & Skills Requirements:

Maintain license as required by State
High School Graduate or equivalent
Previous experience in an office and/or optical dispensing setting is preferred
Able to handle multiple customer interactions/phone calls at a time
Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing

Essential Functions & Work Requirements:

Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
Able to read and write at a high school graduate level
Able to sit or stand for extended periods of time
Able to operate various office equipment (e.g., tablet, personal computer, telephone, fax machine, copier, etc.)
Ability to lift 10 to 20 pounds
Ability to see (Near, Distance, Color, and Depth Perception)
Manual and finger dexterity, as well as hand/arm steadiness
Ability to grip and hold items
Good eye and hand coordination
Able to operate a cash register, various optical equipment and tools
Ability to adapt to changing policies and duties required for the business
Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
Ability to travel between offices to support patient care
Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

Benefits and Perks: