SVP of HCV

Inlivian; Charlotte (NC); On-site; USD 55,000 - 92,000; Full time

Job summary

INLIVIAN seeks a Senior Vice President of Housing Choice Voucher Program to lead day-to-day operations of Tenant-Based and Project-Based Vouchers, ensuring compliance with HUD rules and MTW guidelines. The role oversees staff, budgeting, and coordination with partners to maximize program impact.

You will supervise a diverse team, ensure accurate reporting and HQS compliance, and drive strategic initiatives within Administrative Operations. A Bachelor’s degree and 7+ years in housing are required.

Qualifications

• Bachelor’s degree in Business, Public Administration, or closely related field.
• 7+ years of experience in property management or low income housing with increasing responsibility in a senior supervisory capacity.
• Certifications must be obtained within 18 months: MTW; EIV; HCV Rent Calculation; HCV Financial Management & Reporting; Fair Housing; HCV Specialist.

Responsibilities

• Directs all facets of the Housing Choice Voucher program (Tenant-Based & Project-Based) to ensure HUD compliance and MTW goals.
• Oversees staff, documentation, reporting, and policy decisions for program operations and budgets.
• Ensures HQS inspections, waitlist management, and lease processing meet regulations and efficiency targets.
• Maintains relationships with landlords, government officials, investors, and community partners to support program goals.
• Prepares required reports, annual budget coordination, and grant/ funding applications as needed.

Skills

Staff supervision

HUD regulations

Budgeting & accounting

Procurement regulations

Interpersonal skills

Communication

Education

Bachelor’s degree in Business/Public Administration

Job description

About the Organization

INLIVIAN's mission is to create innovative housing solutions in desirable communities for residents of diverse incomes and facilitate access to services to help them succeed.

We are an equal opportunity employer and a workforce of housing professionals committed to making INLIVIAN a premier provider of real estate services in the nation.

Description

Title: Senior Vice President of Housing Choice Voucher Program (HCVP) [Director of HCVP]

Reports To: Chief Executive Officer

Department/Division: Administrative Operations/Housing Choice Voucher Program (HCVP)

FLSA Status: Exempt

Position Summary

Responsible for overall day to day operations and management of the Housing Choice Voucher Program (HCVP), inclusive of Tenant Based Vouchers, Traditional Project-Based Vouchers (PBVs), RAD-PBVs, and Community Based Rental Assistance Programs. The incumbent ensures all program(s) meet HUD rules and regulations as well as INLIVIAN policies and procedures. Performs managerial, supervisory, and administrative tasks involved in planning, organizing, coordinating and directing efforts to ensure program compliance, program utilization, waitlist management, housing quality standards, fiscal management and special initiatives. The duties listed below are illustrations of the various types of work that may be performed. Responsibilities include, but are not limited to, the following:

Responsibilities

• Plans, directs, manages, and monitors all facets of the Housing Choice Voucher program—Tenant-Based Vouchers, Project-Based Vouchers (PBV), and Community Based Rental Assistance Programs, including program staff, to ensure compliance with HUD rules and regulations, the Authority’s Administrative Plan, and federal, state, and local regulations, laws, and ordinances in order to foster effective and efficient operations as well as innovation and flexibility in accordance with INLIVIAN’s Moving to Work (MTW) designation.
• Plans, supervises, and monitors daily overall activities, documentation, and report submissions of the department’s programs. Makes effective policy, administrative, and management decisions on routine activities of program operation.
• Analyzes program turnover on a continuing basis in order to ensure sufficient voucher utilization.
• Reviews, interprets, and implements rules, regulations, and legislation pertaining to the HCVP Tenant Based and PBV programs and makes changes to Authority policies and procedures as appropriate to ensure program compliance.
• Ensures efficient wait list management and leasing, recertification processing, and Housing Quality Standards (HQS) inspection compliance.
• Makes recommendations and/or decisions regarding noncompliance and/or fraud related to participating families or individuals and supervises employees assigned to monitor participant compliance.
• Interacts with investors, financial institutions, federal, state and local officials, and clients to create an environment of collaboration to support system-wide approaches to program planning and decision making.
• Oversees the determination of utility allowances. Analyzes utility rates and other services in developing and maintaining utility allowance schedules to ensure HUD compliance.
• Coordinates with the Client Services Division regarding Family Self-Sufficiency (FSS), Moving to Work (MTW), Homeownership, Opportunity Housing and other client services programs. Refer participants as needed to Client Services Division for social service assistance.
• Represents the Agency at public presentations and department and/or divisional meetings.
• Facilitates reconciliation of conflicts between landlords/owners (housing providers) and tenants to determine an amicable solution for both parties in resolving conflicts.
• Ensures that staff receives necessary trainings to ensure that they are subject matter experts in program-specific areas.
• Ensures that appropriate required reports, Board actions, and legal responses required by the Authority and HUD are prepared and presented to the appropriate stakeholders in a timely manner.
• Oversees and participates in the preparation of and coordination of the Authority’s HCVP annual budget and monitors expenditures during the year.
• Reviews and submits all funding applications for relevant programs. Monitors program outreach efforts for the HCVP assistance programs and evaluates results.
• Reviews and evaluates data for the Authority’s jurisdiction to ensure compliance with HUD regulations for rent reasonableness determination.
• Ensures the collection, review, correction, and electronic submission of Form HUD-50058 and ensures that the Reporting Rate are retrieved and monitored in PIC:
• Monitors monthly disbursements of Housing Assistance Payments to ensure maximum program utilization.
• Supervises staff, providing ongoing assistance to support a positive and productive working environment. Approves and oversees the selection, employment, training, direction, supervision, utilization, discipline, and termination of department employees and makes recommendations for other personnel-related activities. Sets standards, frameworks, performance indicators and protocols, identifying necessary responses to overcome performance issues and takes appropriate action where required.
• Successfully maintains positive Agency image and working relationships with the community and local, state, and federal government officials.
• Attends professional meetings, seminars, and conferences to keep abreast of new trends, activities, and concepts in the HCVP. Supports, assists, and works with other Agencies and affiliated organizations in mutually beneficial joint efforts, maintaining effective relationships with Agency housing providers and partners.
• Participates in community activities and functions relevant to Authority objectives; maintains membership and participates in appropriate community service organization(s) and activities.
• Accountable for consistent adherence to strong Authority standards regarding the ethical, responsible, and appropriate use, care, and safeguarding of Authority materials, supplies, resources, and other assets.
• Performs other duties as assigned.

Education and Experience

A Bachelor’s degree in Business, Public Administration, or a closely related field from an accredited college or university and seven (7) or more years of experience in property management or low income housing with increasing responsibility in a senior supervisory capacity.

The following Certifications must be obtained within eighteen (18) months of employment or other allowable period of hire as authorized by the Executive Vice President of Administrative Operations:

w Housing Choice Voucher Executive Management w Enterprise Income Verification System (EIV)

w HCV Rent Calculation w HCV Financial Management and Reporting

w Fair Housing w HCV Housing Quality Standards

w HCV Specialist

Knowledge and Skills

• Thorough knowledge of the principles, techniques and practices of subsidized housing management including organization, management, maintenance, and operation of subsidized units and Section 8 Housing Choice Voucher Program; federal, state, and local housing regulations and operating requirements; and the ability to apply that knowledge to perform the essential functions of the position.
• Thorough knowledge of Housing Choice Voucher eligibility and rent calculation requirements, as required by HUD and Housing Quality Standard (HQS) Inspection Program
• Thorough knowledge of the principles, techniques, and practices of budget development and administration; financial planning, budget planning and analysis; and the ability to apply that knowledge to perform the essential functions of the position.
• Requires strong interpersonal, oral, and written communication skills; the ability to effectively communicate and interact with individuals of varying social, cultural, economic, professional, and educational backgrounds, including the ability to effectively deal with individuals who may be angry, argumentative, or disagreeable; the ability to act with tact, good judgment, and discretion; and to maintain the confidentiality of matters as appropriate.
• Thorough knowledge of the modern principles, practices, and techniques of personnel management, training, and performance evaluation.
• Thorough knowledge of procurement regulations.
• Thorough knowledge of the modern principles, practices, and techniques of budgeting and generally accepted accounting principles.
• Skill in addressing the public and other bodies and presenting information in a clear, organized, and convincing manner.
• Ability to accurately and completely document in writing appropriate events and activities.
• Ability to plan, direct, and supervise the work of others, to delegate responsibility and authority, and to hold subordinates accountable for tasks assigned.
• Ability to read and comprehend relatively complex material.
• Ability to identify operational problems and develop effective solutions.
• Ability to establish and maintain effective working relationships with subordinates, co-workers, and persons outside the Authority.
• Ability to prepare clear and concise narrative and statistical reports and deal effectively with situations requiring tac and diplomacy, yet firmness.
• Ability to operate appropriate Authority computer equipment and software packages.

Supervision Controls

The Senior Vice President of Housing Choice Voucher Program (HCVP) receives instructions from the CEO regarding Authority goals, priorities, and special assignments. The employee routinely works without the direction of the Executive Vice President of Administrative Operations and is free to develop methods, deadlines, and/or objectives. When instructions are received, they are usually specific and detailed because they apply to unusual and rarely occurring situations. Normally, the Senior Vice President of Housing Choice Voucher Program (HCVP) makes independent decisions pertaining to situations not covered by specific guidelines but the CEO is consulted in serious or unusual circumstances. The work of the employee is reviewed for progress, achievement of goals as appropriate to the circumstances, and compliance with procedures.

Under normal conditions, the Senior Vice President of Housing Choice Voucher Program (HCVP) makes general assignments to staff in the HCVP Division specifying priorities, deadlines, and objectives. The Senior Vice President of Housing Choice Voucher Program (HCVP) frequently makes specific assignments to department staff. Assignments to staff will include what is to be done, deadlines, quality, quantity, and priority. The employee supervises managerial and clerical employees and monitors the work of multiple work units.

Guidelines

Guidelines followed by the Senior Vice President of Housing Choice Voucher Program (HCVP) include established policies and procedures, traditional practices, published laws, regulations, handbooks, codes, and ordinances. Materials used vary with the issues and the entities involved, and independent research is necessary depending on the activity and/or project requirements.

Complexity

The Senior Vice President of Housing Choice Voucher Program (HCVP) performs a variety of related tasks which are typically routine in nature. Problems or issues such as available resources, budget, objectives, timing, and duration of a project can be moderately to extremely complicated to resolve. Usually, the employee determines what needs to be done, the methodology to get it done and the timeframe that it should be complete. The employee may regularly make decisions regarding conflicting data, while ensuring productivity and quality standards are met.

Scope and Effect

The Senior Vice President of Housing Choice Voucher Program (HCVP)’s work affects a considerable portion of the Authority's total housing program and the tenants assisted by the Authority. Effective and efficient accomplishment of work by the employee contributes significantly to the Authority's ability to provide adequate housing to the county’s low-income tenants.

Personal Contacts

The Senior Vice President of Housing Choice Voucher Program (HCVP)'s personal contacts are mostly with other employees, landlords, city code enforcement officials, political representatives, community leaders, government and non-profit agencies, business firms, and tenants assisted by the Authority. Contact serves multiple purposes including: giving or gaining information, planning, coordinating, and advising, motivating, influencing, directing persons or groups, and justifying, defending, negotiating, and resolving matters and issues concerning leased housing and homeownership.

Physical Requirements

• Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eyestrain from working with computers and other office equipment.
• Must be able to sit and/or stand for up to eight hours at a time while performing work duties.
• Must be able to bend, stoop, push, and pull in the performance of office-related duties.
• Must be able to use fingers bilaterally and unilaterally to operate office equipment.
• Must be able to perform essential job functions in an environment that will sometimes include increased levels of work-related stress.
• Must have vision and hearing corrected to be able to perform essential job functions.
• Must maintain punctuality and attendance as scheduled.
• An employee may request a reasonable accommodation to mitigate any of the physical requirements listed above.

Work Environment

Work involves the normal risks or discomfort associated with an office environment and is usually in an area that is adequately cooled, heated, lighted, and ventilated.

Other Requirements

Must possess a valid State of North Carolina or South Carolina driver’s license and regularly participate in continuous improvement and education. Must work with the highest degree of confidentiality.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Exempt/Non-Exempt

Exempt

Full-Time/Part-Time

Full-Time

Pay Range

$92, 400

This position is currently accepting applications.