HCV Integrity Specialist

Denver Housing Authority; Denver (CO); On-site; USD 68,000 - 85,000; Full time

Job summary

Denver Housing Authority (DHA) invites applications for Maintenance Tech II at multiple locations. This Professional I, non-union role supports HCV program integrity, audits, and HUD reporting; you will assist with file preparation, respond to questions, and help DHA meet compliance goals in a collaborative, fast-paced environment.

The position requires a bachelor’s degree in business or related field, at least three years in affordable housing compliance, and current HCV certifications.

Qualifications

• Bachelor’s degree in business administration or related field.
• Minimum of 3 years’ experience within Affordable Housing Management/Compliance or related field.
• Current Rent Calculation certifications for HCVP are required.
• A valid Colorado driver’s license is required.

Responsibilities

• Audit staff files for accuracy and report errors trends.
• Provide trainings based on audit findings.
• Maintain knowledge of HCV policies and procedures.
• Ensure compliance information is accurate for staff and clients.
• Support internal and external auditors and HUD reporting.

Skills

HCV Knowledge

Audit & Compliance

Training Development

Team Collaboration

Communication

Education

Bachelor’s degree in business administration or related field

Tools

Excel

PowerPoint

Outlook

Job description

Maintenance Tech II - Multiple Locations

Join the Denver Housing Authority (DHA), a leader in providing affordable housing and creating thriving communities in Denver. As a dynamic organization committed to enhancing the quality of life for residents, we focus on innovation, collaboration, and excellence in service delivery. With a strong emphasis on community engagement and sustainability, DHA is dedicated to a best-in-class work environment while addressing the housing needs of our city. If you're passionate about making a positive impact and want to contribute to meaningful projects that empower individuals and families, we invite you to explore career opportunities with us.

This role is classified as a Professional I, non-union position. The hiring range is $68,082.33 to $85,102.52.

Under the supervision of the HCV Analyst and Trainer, the Housing Choice Voucher IntegritySpecialist is responsible for ensuring that compliance goals are followed by HCV staff and that the program integrity is upheld.Work closely with Supervisor and be primary support for DHA internal, external auditors and HUD guided reporting and reporting systems with respect to file preparation and responding to general processing questions. Collaborate with internal audit department to address findings from audits and implement corrective actions.

Essential Duties and Responsibilities

• Audits files of staff accurately, document and report errors trends.
• Recommends and conducts trainings based on audit findings.
• Maintains extensive knowledge of HCV’s policies and procedures to understand work processes.
• Ensures compliance by providing consistent information regarding HCV rules, regulations, policies and procedures to HCV employees, program participants, housing providers and the public.
• Collaborates with internal audits, addressing audit findings and implementing corrective actions.
• Is the primary support for DHA internal and external auditors.
• Make recommendations to HCV Analyst/Trainer and HCV Director based on best practices within the housing industry.
• Maintains confidentiality of position.
• Performs other duties as assigned.

* Bachelor’s degree in business administration or related field.

Minimum Experience Requirements

* Minimum of 3 years’ experience within Affordable Housing Management/Compliance or related field.

Education/Experience Equivalency

• A combination of appropriate education and experience may be substituted for the minimum educational requirements.

Licenses and/or Certifications

* Must have a professional designation with Housing Choice Voucher program:

• HCV Development and Management of Project Based Vouchers or
• Certified Housing Choice Voucher Management (SHM), or
• Certified Executive HCV ion 8 Housing Manager (VEPM), or related.

* Current Rent Calculation certifications for HCVP are required.

• A valid Colorado driver’s license is required. Eligibility to drive must be maintained in accordance with the Personnel Policy.

Knowledge, Skills, and Competencies

• Must possess a thorough knowledge of DHA HCV, PBV, LP, VASH, NED, FYI, FUP, Mainstream, EHV, and other associated affordable housing programs.
• Understands and interprets written material, including technical material, rules, regulatory agreements, compliance regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
• Able to work as an effective member of a team and in a collaborative manner with staff, peers, and supervisor.
• Ability to interpret and understand tenant file information and knowledge of the requirements regarding re-examinations, re-determinations, utility allowances, leasing, and admission requirements.
• Proficient in Microsoft Office Suite – Excel, PowerPoint, Outlook.
• Has an understanding of HUD systems such as EIV and PIC, as well as HUD’s SEMAP protocol.
• Knowledge and experience in adult learning.
• Positive attitude (solution-oriented and the ability to work with ambiguity).
• Professionalism and takes direction well; organized, displays sound judgment, has solid problem solving, and critical thinking skills.
• Strong organizational, multi-tasking, and time management skills.
• Knowledge of programs and how they may affect internal/external audits.
• Ability to document quality and training results.
• Demonstrated success in developing a learning curriculum and implementing training programs.
• Under the supervision of the HCV Analyst & Trainer provides training and coaching for the further development of each employee. Must work well with a variety of individuals and be able to resolve issues professionally.
• Strong presentation and classroom management skills.
• Ability to communicate clearly both verbally and in writing, including the ability to provide technical assistance on complex compliance issues in a simple, straightforward manner.
• Communicates information and expresses ideas and facts to individuals or groups effectively, considering the audience and nature of the information.
• Expresses facts and ideas in writing in a succinct and organized manner that is appropriate for context, time, and place.
• Works calmly and effectively in high stress/high pressure situations (for example, tight deadlines, hostile individuals, emergency situations, and dangerous situations).
• Shows respect for the opinions of others and behaves in such a way as to ensure an atmosphere free of interruptions, difficulty, and/or discrimination.
• Displays a professional image.
• Receives and provides clear constructive feedback regarding work performance, to or from individuals or groups, and can provide clarification as necessary.
• Is thorough and complete when performing work and conscientious about attention to detail.
• Displays high standards of ethical conduct and understands the impact of violating these standards on DHA, self, and others. Must be able to choose an ethical course of action and be trustworthy.
• Relates well to people of diverse cultures, backgrounds, and situations. Is sensitive to individual differences.Adapts to and approaches different people and situations and shows understanding, courtesy, tact, empathy, and concern.

Physical Requirements

* Must be able to remain in a stationary position the majorityof the time.

The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.

The person in this position frequently communicates with otherswho have inquiries about HCV programs. Must be able to exchange accurate information in these situations. Exchanges clear and accurate information with others via verbal, written, or digital communication methods.

Interpretation (policies, procedures, or practices)

Ability to understand oral and written instructions, DHA policies and procedures are available to guide job-related duties; in some cases, however, guidelines are not available. Enforces HUD regulations and DHA policies and procedures in the HCVP. May make recommendations for changes or modifications concerning departmental procedures.

Internal/External Contacts

Contact with the public or employees where explanatory or interpretive information is exchanged, gathered, or presented.

Environmental Conditions

Changing priorities and meeting deadlines results in stress. Occasional travel to various locations and possible exposure to all types of weather conditions, moving objects, and other hazards. Possible evening and weekend work.

Working Conditions

Primarily an office environment, however, is subject to varying and unpredictable situations. A high degree of stress due to human interactions, long irregular hours, high volume of work, high volume of phone calls, and numerous interruptions.

Position Reports To: HCV Analyst/Trainer Manager