SVP and Chief Human Resources Officer

Mills Fleet Farm e-Commerce Enterprises, LLC; Appleton (WI); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Career growth opportunities

Autonomy with impact

Community culture

Job summary

Mills Fleet Farm e-Commerce Enterprises, LLC is seeking an SVP & CHRO to partner with the CEO and leadership team to shape talent, leadership, culture, and organizational capabilities across store operations and enterprise. The role drives workforce planning, staffing models, and development programs while modernizing HR into a data-driven strategic partner.

You will influence enterprise strategy, build capability, and lead a transformation of HR to deliver measurable business impact at scale.

Qualifications

• 15+ years of progressive HR leadership experience at enterprise level.
• Experience building workforce plans and training for frontline/store workforce.
• Proven collaboration with a CEO and executive team.
• HR transformation, organizational change, or modernization success.
• Broad HR expertise across talent, comp, analytics, and tech.
• Strong business acumen linking people strategy to outcomes.

Responsibilities

• Develop and execute enterprise-wide people strategy aligned with business goals.
• Own workforce planning and staffing for a large multi-state footprint.
• Build and lead training programs from frontline to store leadership.
• Serve as trusted advisor to CEO and executive team.
• Lead HR transformation, processes, tech, and org structure modernization.
• Build high-performing HR organization with accountability and impact.
• Strengthen talent acquisition, leadership development, succession, and PM.
• Shape culture and employee experience to drive engagement and retention.
• Lead compensation, benefits, and executive compensation strategies.
• Use workforce analytics to inform decisions and measure impact.
• Present to the Board on people priorities and organizational health.
• Develop HR leadership team and succession within the function.

Skills

Executive HR leadership

Board partnership

HR transformation

Talent acquisition

Organizational development

People strategy

Education

Bachelor's degree in Business/HR

SHRM-SCP or SPHR

Job description

Corporate Office
2401 S Memorial Dr
Appleton, WI 54915, USA

Description

As a member of the executive leadership team, the SVP and CHRO will partner closely with the CEO and senior leaders to ensure we have the talent, leadership, culture, and organizational capabilities needed to achieve our business objectives. This role has direct responsibility for the people strategy behind our stores, including workforce planning, staffing models, and training and development for store teams across our footprint.

A significant priority for this role will be leading the transformation of Human Resources into a modern, scalable, technology-enabled, data-driven, and highly effective strategic business partner.

You will have the opportunity to influence enterprise strategy, partner directly with the CEO, build organizational capability, strengthen how we staff and develop our stores, and lead a meaningful transformation of HR, all while helping create a culture where people and business performance thrive together.

What You'll Do

• Develop and execute an enterprise-wide people strategy aligned with the organization's business strategy and long-term growth.
• Own workforce planning and staffing models for a large, multi-state store footprint, including seasonal and peak staffing.
• Build and lead store-facing training and development programs, from frontline associates through store leadership.
• Serve as a trusted strategic advisor to the CEO and executive leadership team.
• Lead the transformation and modernization of HR, including people, processes, technology, organizational structure, and service delivery.
• Build a high-performing HR organization focused on innovation, accountability, continuous improvement, and measurable business impact.
• Strengthen talent acquisition, leadership development, succession planning, performance management, and organizational effectiveness, with particular focus on store operations talent.
• Shape and evolve the organization's culture and employee experience to support engagement, retention, and high performance at the store level and across the enterprise.
• Lead the organization's compensation, benefits, and executive compensation strategies.
• Use workforce data, analytics, and business insights, including store-level metrics, to inform decisions and measure the impact of people initiatives.
• Present to the Board periodically on key people priorities, workforce trends, and organizational health.
• Lead and develop a high-performing HR leadership team and build strong succession within the function.

What You Bring

• 15+ years of progressive Human Resources leadership experience, including significant enterprise-level HR leadership.
• Experience building workforce plans and training programs for a large frontline or store-based workforce.
• Proven experience partnering with a CEO and executive leadership team.
• Demonstrated success leading HR transformation, organizational change, or HR modernization.
• Broad HR expertise across talent, organizational development, talent acquisition, compensation, employee relations, HR operations, and HR technology.
• Strong business and financial acumen with the ability to connect people strategy to measurable business outcomes.
• Experience leading HR within a complex, multi-unit, multi-location organization.
• Exceptional executive presence, communication, influencing, and relationship-building skills.
• A track record of developing leaders, building high-performing teams, and creating strong organizational cultures.

Preferred Qualifications

• Experience in retail, consumer, distribution, manufacturing, or another complex multi-unit operational environment.
• Experience partnering with or presenting to a Board of Directors.
• Experience leading organizational growth, transformation, or restructuring.
• Bachelor’s degree in Business, Human Resources, Organizational Development, or a related field.
• SHRM-SCP, SPHR, or comparable certification.

Why You’ll Love Working at Fleet Farm:

• Be part of a growing, purpose-driven company
• Lead high-performing teams with autonomy and impact
• Competitive compensation and benefits
• Opportunities for career growth and advancement
• A culture rooted in community, integrity, and hard work

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.