SVC Manager - Human Resources

Old Dominion Freight Line; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Great health benefits

Vision & Dental

Disability insurance

401k retirement plan

Tuition reimbursement

Training & growth

Promote from within

National career opportunities

Job summary

Old Dominion Freight Line, Inc. is seeking a seasoned HR Generalist to lead the service center’s human resources function, guiding policy application, employee relations, onboarding, and engagement initiatives.

The role collaborates with Corporate HR and local management to optimize labor relations and staffing outcomes. The ideal candidate brings a Bachelor’s degree (PHR/SHRM preferred), 5 years of HR Generalist experience, and strong knowledge of employment law.

Qualifications

• Bachelor’s degree or equivalent education and experience.
• PHR or SHRM certification preferred.
• 5 years of experience as an HR Generalist, preferably in the trucking industry.
• Proficiency with AS400, SAP and Microsoft Office.
• Excellent verbal and written communication skills.
• Working knowledge of federal, state, and local employment law.
• Strong leadership, time management and organizational skills.
• Strong interpersonal skills.

Responsibilities

• Guide day-to-day employee relations and policy application.
• Support onboarding and engage employees to maximize engagement.
• Foster management-employee communication and relationship-building.
• Partner with HR recruiting to build relationships with schools and job fairs.
• Recruit, interview, and fill positions with the Service Center Manager.
• Manage onboarding and orientation sessions with HR leadership.
• Answer questions on benefits, pay, and time off policies.
• Support FMLA/Disability processes with the HR Leave of Absence team.
• Assist benefits, leave, and compensation program implementation.
• Provide HR guidance to leaders and liaise between Regional HR Manager and Ops.

Skills

Excellent communication

Leadership

Time management

Interpersonal skills

Education

Bachelor’s degree or equivalent

PHR or SHRM certification preferred

Tools

AS400

SAP

Microsoft Office

Job description

Indianapolis, IN

Full time

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.

Leads the Human Resources function for their service center by providing guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, and on-boarding to maximize employee engagement.

Primary Responsibilities

• Provide guidance for employee relations, ensuring consistent policy and procedure application, including progressive discipline, problem resolution, and on-boarding to maximize employee engagement
• Effectively guide day-to-day decisions about employees and foster behaviors which are consistent with OD’s values and service excellence expectations
• Proactively monitors employee/labor relations issues, ensure effective communication with employees, enhance management-employee interaction
• Assist Corporate HR recruiting group in establishing and maintaining relationships with local high schools and colleges by participating in job fairs and recruiting events
• Recruit, interview, and work with Service Center Manager in filling open positions
• Manage the employee Onboarding and Orientation process, including conducting sessions as needed, work with the Regional HRD Manager and Corporate to advise of changes needed
• Handle and respond to questions regarding benefits, pay, and time-off policies, etc.
• Provide local level support for FMLA/Disability process adherence w/ Corporate HR Leave of Absence Management team
• Assist Corporate HR benefits, leave of absence, and compensation groups with implementation with programs as needed
• Provide counsel and leadership in human resources decisions, procedures and programs, act as a liaison for feedback and communication between Regional HR Manager and Regional Ops Management team
• Create and facilitate employee and leadership training on an ongoing basis as needed

Job Qualifications

Education

• Bachelor’s degree or equivalent education and experience
• PHR or SHRM certification preferred

Experience

• 5 years of experience as a HR Generalist, preferably in the trucking industry
• Demonstrated proficiency with AS400, SAP and Microsoft Office
• Excellent verbal and written communication skills
• Working knowledge of federal, state, and local employment law
• Strong leadership, time management and organizational skills
• Strong interpersonal skills

Working Days

Monday,Tuesday,Wednesday,Thursday,Friday,

Working Shift

Morning

Work days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.

Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:

• Great Health Benefits including a Zero premium medical plan for employee only coverage
• Vision & Dental
• Short Term & Long Term Disability
• Flex Spending Accounts
• 401k Retirement plan with company match and additional company annual discretionary match opportunity
• Life Insurance
• Wellness Program
• Tuition Reimbursement for Drivers and Technicians
• Training and growth opportunities to build a career
• We prioritize our OD family of employees
• Ability to advance through our promote from within philosophy
• National Career Opportunities Available at our 260+ service centers

Old Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).

Welcome to Old Dominion. If you are looking for a new career with the best LTL (Less-than-Truckload) carrier in the industry you’ve come to the right place. Many companies tout their family atmosphere, but at OD it truly is a reality. We’ve grown from our humble beginnings of a single truck and one route in 1934 started by Earl and Lillian Congdon to a company of over 23,000 employees. At OD we strive daily to keep the family spirit alive and help the world keep promises.