Svc Contracts Admin I

Canon USA & Affiliates; Helena (MT); Remote; USD 57,000 - 102,000; Full time

Job summary

Canon Medical Systems USA, Inc. is seeking a Svc Contracts Admin I to provide administrative support for service contract sales and management among the front-line service management team and sales orgs.

Responsibilities include maintaining Oracle databases for quotations, activations, terminations; analyzing contract data for reports; supporting commission payments and contract lifecycle management; ensuring data integrity and accurate invoicing. Remote USA-based position.

Qualifications

• Ability to develop and maintain effective internal and external working relationships.
• Ability to plan own schedule to meet deadlines for reports and projects within established time frames.

Responsibilities

• Provide administrative support for service contract quoting and contract administration.
• Maintain Oracle database for activation, modification and termination of contracts.
• Prepare and consolidate management reports to track service contracts and commissions.

Skills

Interpersonal relationships

Deadline planning

Education

Bachelor’s degree in Finance or Business Administration

Tools

Oracle

Job description

Svc Contracts Admin I - req1788

OVERVIEW

Provide all of the administrative support necessary for the sale and management of service contracts for the front line service management team and sales organizations. Maintain Oracle database systems in order to prepare quotations, activate, modify and terminate contracts over the lifecycle of CMSU installed base. Analyze contract information in order to assess key business metrics and to assist in the preparation of management reports necessary for a better understanding of CMSU service contracts business model and / or the resolution of data integrity issues. Help ensure the accurate and timely payment of sales commissions related to the sale of service contracts.

RESPONSIBILITIES

This is a remote, based position in the USA.

• SERVICE AGREEMENT QUOTING: Provide the administrative support required for the successful preparation and sale of service contracts for the sales and service organizations: Prepare / audit service quotations for potential new equipment sales in order to ensure proper service entitlements, contract term, pricing and discount levels through the use of Oracle. Prepare / audit service quotations for systems coming off warranty, renewals and T&M conversions through the use of Oracle. Maintain a detailed understanding of the multiple pricing models, discount structures and entitlement offerings associated with the various marketing and Group Purchasing Organizations (GPO) programs. Help ensure that CMSU sales and service personnel understand service contract pricing, applicable service entitlements and contractual obligations of vendor agreements i.e. Quantum - Cannon, Vital Images, etc. Maintain a detailed understanding of Oracle software quoting platforms. Audit quote preparation, Special Pricing Requests (SPR) and Special-Order Inquiries (SOI) processes.
• CONTRACT ADMINISTRATION: Provide the administrative support required for the successful maintenance and invoicing of service agreements throughout the lifecycle of CMSU. Installed base: Maintain Oracle database system including the activation and termination of service agreements. Prepare service addendums and modify the Oracle database to accommodate mid-term changes as requested by the field and customers. Review contract revenue amortization and contract invoicing to ensure that it is allocated to the proper accounts and cost centers in the G/L. Work with the zones to ensure the correct calculation / preparation of contract credits and journal entries due to mid-term changes and A/R issues. Prepare collateral materials / analyses as requested by the zone / customers. Monitor and track contracts funded by OA dollars ensuring the proper transfer of revenue to service. Identify / facilitate / resolve data integrity issues related to SIDs and contracts. Verify warranty start / end dates based on turnover date. Maintain / update notes in Oracle. Prepare collateral materials used to assess the eligibility of commission payments and plan compliance.
• CONTRACT REPORTING: Respond, consolidate and prepare reports as requested by management in order to: Provide management reports / tools to track and identify service contract opportunities for CMSU existing installed base and current new sales opportunities. Identify anomalies, trends or other factors that require program or process modifications.

QUALIFICATIONS

• Ability to develop and maintain effective internal and external working relationships
• Ability to plan own schedule to meet deadlines for reports and projects within established time frames
• 4 year / bachelor's degree in Finance or Business Administration or equivalent experience.
• 3 years financial analysis experience or four years handling progressively responsible business/systems analysis projects.

Pay Information: Min $56,600 to Max $101,900 annual equivalency

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About us!

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.