Sustainable Mobility Program Manager

Stanfordlivetickets; Palo Alto (CA); On-site; USD 112,000 - 145,000; Full time

Benefits offered by this job

PTO days

Health benefits

Tuition reimbursement

403(b) plan

Commuter transportation benefits

Flexible work options

Job summary

Stanford University is seeking a Sustainable Mobility Program Manager to lead the development, implementation, and administration of the Transportation Demand Management program on campus. The role partners with university stakeholders, public agencies, and vendors to deliver a best-in-class, data-driven mobility program.

For 2027, the core objective includes launching a Commute Management Platform, onboarding vendors, configuring the platform, and developing communications that support a full

Qualifications

• Strong interpersonal and management skills with cross-functional collaboration.
• Experience working independently and as part of a team.
• Ability to direct others and guide professional development.
• Knowledge of regional transportation networks, agencies and policies; experience in transportation planning/marketing preferred.
• Excellent written and oral communication skills.
• Ability to establish priorities and manage shifting priorities with multiple deadlines.
• Solid planning and organizational skills.
• Ability to navigate formal and informal channels with diplomacy and tact.
• Creativity, problem solving, critical analysis, initiative and decision-making.
• Ability to develop and meet budget goals.
• Certifications: TDM-CP preferred.

Responsibilities

• Lead planning and operations for programs with significant business, regulatory or technical challenges.
• Evaluate programs and policies; identify issues and propose solutions.
• Review trends and advise on program goals and modifications.
• Develop outreach strategies including communications and compliance.
• May oversee budgets and financial forecasting.
• May supervise staff and guide training.

Skills

Interpersonal skills

Cross-functional collaboration

Independent worker

Mentoring and people development

Written and oral communication

Prioritization and deadline management

Planning and organizational skills

Diplomacy and tact

Budget planning and management

Budget goal achievement

Education

Bachelor’s degree and five years of relevant experience

Tools

Job description

Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University’s physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university’s academic mission, as well as preserving and enhancing Stanford’s 8,180 acres, and pride ourselves on supporting the teaching and research of the university as “Caretakers of a Legacy." Stanford Transportation manages Stanford’s award‑winning Transportation Demand Management program, which includes Stanford’s free Marguerite shuttle program, transit and car‑free options, bicycle program, and parking operations. We have a job opportunity for a Sustainable Mobility Program Manager at the main campus.

The Sustainable Mobility Program Manager leads the development, implementation, and administration of Stanford’s Transportation Demand Management (TDM) program, one of the nation’s leading University TDM programs, and functions related to the program. This role regularly collaborates with University stakeholders as well as public agencies, operators, and vendors who provide services related to the TDM program.

For 2027 specifically, a core goal for this hire will be managing all aspects of the launch of a Commute Management Platform, including vendor onboarding, platform setup and configuration, and the development of communications and outreach, leading to the eventual program release.

TDM Policy and Program Administration and Development

• Oversee policy and administration of Stanford Transportation’s TDM programs, including, but not limited to, its transit pass programs, vanpool program, sustainable commute planning, and other awareness and incentive programs.
• Evaluate programs, functions, policies, and procedures based on data, trends, benchmarking, and research. Identify issues and develop alternative solutions, which may include changes to programs, policies and procedures.
• Recommend improvements to existing TDM programs and customer service and recommend potential program expansions to achieve Stanford Transportation’s mission, vision, and values as well as the University’s regulatory requirements across Stanford lands.
• Identify opportunities for new TDM pilot programs that could further Stanford Transportation’s mission, vision and values as well as regulatory requirements and suggest potential program design, policy structure, implementation methodology, and evaluation metrics.
• Collaborate closely with Stanford Transportation’s internal Communications, Customer Service, and Data teams and others to ensure a high level of confidence in Stanford Transportation’s online presence and printed materials. Contribute to the development of outreach and marketing strategies that may include relationship development, communications, and compliance.

Program and Staff Management

• Manage and develop the Sustainable Mobility team, including the Sustainable Commute Programs Lead, a Sustainable Mobility Events and Outreach Lead, and a Sustainable Transportation Administrative Associate. Assess training needs, professional development opportunities, and advocate for the team’s continued growth.
• Manage procurement processes, contracts, budgets, vendor and client relationships, and build and maintain robust partnerships with internal and external stakeholders directly impacted by and/or involved in our program offerings.
• Develop and oversee budgets; manage finances including monitoring, analyzing, forecasting, and reporting.
• Represent the program and functions within the University by committing resources and providing information and/or training. Represent the program and functions at the University level to external stakeholders and constituencies.
• This position reports to the Director of Sustainable Transportation Planning & Mobility and is an involved member of the Stanford Transportation Operations management team.

Customer Service & Events Management

• Ensure the highest levels of TDM program customer service, including inquiries, problem resolution, and sustainable commute planning services. Analyze TDM program participation and customer feedback and make recommendations for improvements. Act as an escalation point for customer inquiries.
• Oversee the TDM Team’s organization of and participation in a wide variety of campus events including, but not limited to, new employee and student orientations, informational events, programming, and classes to further build awareness and engagement around the use of sustainable modes of transportation.

Preferred Qualifications

To be successful in this role you must bring:

• Strong interpersonal and management skills and cross-functional collaboration.
• Demonstrated experience working independently and as part of a team.
• Ability to direct the work of others and guide their professional development.
• Strong relevant subject matter knowledge. Knowledge of the regional transportation network, agencies, and policies and prior experience in transportation planning or marketing are preferred.
• Excellent written and oral communication skills.
• Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time sensitive projects with multiple deadlines.
• Demonstrated solid planning and organizational skills.
• Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
• Demonstrated creativity, problem solving, critical analysis, initiative, judgment, and decision-making skills.
• Demonstrated ability to develop and meet budget goals.

Certifications and Licenses:

• TDM-CP preferred.

Physical Requirements*:

• Constantly perform desk‑based computer tasks.
• Frequently stand/walk, sitting, grasp lightly/fine manipulation.
• Occasionally use a telephone.
• Rarely lift/carry/push/pull objects that weigh 11-20 pounds

Responsibilities

Core Duties:

• Lead the planning and operations for programs or functions that have significant business, regulatory and/or technical challenges requiring subject matter expertise.
• Evaluate programs or functions, policies and procedures. Identify issues, and develop alternative solutions which may include changes to programs, policies and procedures.
• Review and analyze trends to advise and develop recommendations to achieve or modify the goals of the program or function.
• Represent the program or function within the department, unit or school. Commit resources and provide information and/or training. Represent the program or function at the university level and/or to external/internal stakeholders and constituencies.
• Manage and contribute to the development of outreach strategy that may include relationship development, communications and compliance.
• May develop and/or oversee budgets; manage finances including monitoring, analyzing, forecasting, and reporting.
• Assess training needs and may develop associated training.
• May direct and/or supervise staff.

Minimum Education and Experience

Bachelor’s degree and five years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Demonstrated ability to establish priorities, manage shifting priorities, and handle numerous time‑sensitive projects with multiple deadlines.
• Ability to accomplish goals working through formal and informal channels, with diplomacy and tactfulness.
• Demonstrated creativity, problem solving, critical analysis, initiative, judgment and, decision-making skills.
• Demonstrated ability to develop and meet budget goals.
• Demonstrated solid planning and organizational skills.
• Demonstrated experience working independently and as part of a team.
• Excellent interpersonal, written and oral communication skills.
• Strong relevant subject matter knowledge.
• Ability to direct the work of others, for jobs requiring supervision.
• Pay Range $112,186-$145,000
• Pay Frequency Annually
• Fixed Term N
• Stanford Schools and Units Land, Buildings, Real Estate (LBRE)
• Full time or Part time Full Time
• Regular or Temporary Regular
• Job Category Administration
• Posting Date 10/10/2026, 12:09 AM
• Grade J
• Job Identification 201367

Benefits that support you, and your future

18+ PTO days per year

Health benefits start when you start

Flexible work options

$6000+ annual tuition and training assistance

403(b) plan

Mental health and wellness programs

Free and discounted commuter transportation

Applies to regular full‑time positions.

Notice to Applicants

The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of their job. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Stanford University provides job pay ranges representing its good faith estimate of what the university reasonably expects to pay for a particular job. The specific pay offered to a selected candidate will be determined based on a wide range of factors that are unique to each candidate, including but not limited to geographic work location, relevant knowledge, skills and abilities, relevant education, years of relevant experience, depth and breadth of relevant experience, and performance; further including but not limited to other business and organization needs such as the scope and responsibilities of the position, the minimum qualifications, departmental budget availability, and market and internal equity across the university, school/ unit, department, as well as job reporting relationships.

Why work at Stanford

World-changing work in a culture of continuous learning

An inspiring community that values collaboration

High-quality health and wellness benefits that put you and your family first

Access to world-class education and career development, with tuition reimbursement, training assistance, and more