Sustainability Enablement Director

Sigma Earth; Union, Northern (NJ, KY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Microsoft in the United States is seeking a seasoned professional to support sustainability-focused customer engagements, including Executive Briefing Center sessions, and strategic account discussions. You will help communicate Microsoft’s sustainability commitments and coordinate with internal teams on environmental impacts of cloud and AI.

The role involves creating customer-facing presentations, briefing notes, and ensuring content aligns with corporate messaging; collaboration across

Qualifications

• Master’s degree with 6+ years of experience in CSR, philanthropy, corporate affairs, government affairs, business, international development, or related fields; OR Bachelor’s degree with 8+ years of relevant experience; OR equivalent professional experience.
• Experience creating customer-facing or executive-level presentations.; Ability to communicate sustainability or technical concepts in clear, business-relevant language.; Experience working across cross-functional teams.; Familiarity with sustainability topics such as carbon accounting, renewable energy, and emissions reduction strategies.; Experience supporting enterprise customer engagements such as briefings, workshops, or executive sessions.; Experience contributing to internal enablement, training, or readiness programs.

Responsibilities

• Support MCAPS account teams in preparing for sustainability-focused customer engagements, including Executive Briefing Center sessions and strategic account discussions.
• Participate in customer meetings to communicate Microsoft’s sustainability commitments and progress linked to infrastructure expansion.
• Assist internal teams in responding to customer queries related to environmental impacts of cloud and AI, including emissions, energy consumption, and water usage.
• Create and adapt sustainability-focused presentation materials for customer engagements, executive meetings, and industry briefings.
• Develop briefing notes and talking points for internal leaders involved in sustainability discussions.
• Maintain customer-ready sustainability content aligned with corporate messaging from the CELA Environmental Sustainability team.
• Collaborate with MCAPS teams to support seller readiness on sustainability topics, particularly in AI and infrastructure growth conversations.
• Contribute to internal briefing materials that prepare field teams for customer discussions on environmental impacts of Microsoft’s digital infrastructure.
• Help scale consistent sustainability engagement approaches across regions and industry segments.
• Work with Sustainability, Marketing, Public Affairs, and Commercial teams to align messaging with customer needs around AI and cloud adoption.
• Support efforts to scale sustainable markets and infrastructure initiatives for broader digital transformation.

Skills

Customer-facing

Cross-functional

Sustainability concepts

Executive presentations

Education

Master’s degree

Bachelor’s degree

Equivalent professional experience

Job description

Responsibilities

Commercial Engagement Support

• Support Microsoft Customer and Partner Solutions (MCAPS) account teams in preparing for sustainability-focused customer engagements, including Executive Briefing Center sessions and strategic account discussions.
• Participate in customer meetings where appropriate to communicate Microsoft’s sustainability commitments and progress linked to infrastructure expansion.
• Assist internal teams in responding to customer queries related to environmental impacts of cloud and AI, including emissions, energy consumption, and water usage.

Customer-Facing Content Development

• Create and adapt sustainability-focused presentation materials for customer engagements, executive meetings, and industry briefings.
• Develop briefing notes and key talking points for internal leaders involved in sustainability-related customer discussions.
• Maintain customer-ready sustainability content aligned with approved corporate messaging frameworks from the CELA Environmental Sustainability team.

Field Enablement

• Collaborate with MCAPS teams to support seller readiness on sustainability topics, particularly in AI and infrastructure growth conversations.
• Contribute to internal briefing materials that prepare field teams for customer discussions on environmental impacts of Microsoft’s digital infrastructure.
• Help scale consistent sustainability engagement approaches across regions and industry segments.

Cross-Functional Collaboration

• Work closely with Sustainability, Marketing, Public Affairs, and Commercial teams to ensure alignment of sustainability messaging with evolving customer needs around AI and cloud adoption.
• Support efforts to scale sustainable markets and infrastructure initiatives that enable broader digital transformation.

Culture

• Demonstrate Microsoft’s culture and values in all interactions.
• Show empathy, respect, and professionalism in working with colleagues and clients.
• Promote inclusion and ensure diverse perspectives are encouraged and valued.
• Maintain a global mindset, respecting cultural differences and similarities across teams and regions.

Qualifications

Minimum / Required Qualifications

• Master’s degree with 6+ years of experience in CSR, philanthropy, corporate affairs, government affairs, business, international development, or related fields OR
• Bachelor’s degree with 8+ years of relevant experience in the above domains OR equivalent professional experience

Preferred Qualifications

• Experience creating customer-facing or executive-level presentations.
• Ability to communicate sustainability or technical concepts in clear, business-relevant language.
• Experience working across cross-functional teams.
• Familiarity with sustainability topics such as carbon accounting, renewable energy, and emissions reduction strategies.
• Experience supporting enterprise customer engagements such as briefings, workshops, or executive sessions.
• Experience contributing to internal enablement, training, or readiness programs.