Survivor Benefits Specialist: Compassionate Case Support

Axyde Analytics, LLC; Fort Knox (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Axyde Analytics, LLC is seeking a Survivor Benefits and Entitlements Specialist for an anticipated U.S. Army contract at Fort Knox, Kentucky.

The role emphasizes accurate, compassionate administration of military survivor benefits and related casualty-case requirements. Key duties include reviewing eligibility and entitlements, researching death gratuity, life insurance and related benefits, coordinating with Army, DFAS, VA and other stakeholders, and preparing clear case notes and updates.

Qualifications

• Experience with military survivor benefits, casualty assistance, retirement benefits, veterans’ benefits or personnel administration.
• Familiarity with DFAS, VA and military benefits processes.
• Experience assisting surviving families or other vulnerable populations.
• Strong research, documentation and customer-service skills.
• DCIPS, CMAOD or Casualty Assistance Officer experience is highly desirable.

Responsibilities

• Review survivor eligibility and benefits documentation.
• Research death gratuity, life insurance, survivor benefits, burial, travel and related entitlements.
• Track benefit actions, missing documents and unresolved issues.
• Coordinate with authorized Army, DFAS, VA and other Government stakeholders.
• Prepare clear case notes, correspondence and status updates.
• Identify discrepancies requiring Government determination.
• Support quality review before cases are closed or transitioned.
• Handle all family information with discretion and sensitivity.

Skills

Survivor benefits

Casualty assistance

Veterans benefits

Customer service

Research skills

Documentation

Discretion & sensitivity

Job description

Axyde Analytics, LLC is seeking a Survivor Benefits and Entitlements Specialist for an anticipated U.S. Army contract at Fort Knox, Kentucky.

The role emphasizes accurate, compassionate administration of military survivor benefits and related casualty-case requirements. Key duties include reviewing eligibility and entitlements, researching death gratuity, life insurance and related benefits, coordinating with Army, DFAS, VA and other stakeholders, and preparing clear case notes and updates.