Survey Analyst

Federal Reserve Bank of New York; Atlanta (GA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Comprehensive healthcare options (Med,

401K match and fully funded pension

Paid vacation and holidays

Flexible work environment

Subsidized public transportation

Annual tuition reimbursement

Professional development programs,培训与

And more…

Job summary

Federal Reserve Bank of Atlanta is seeking a detail-oriented professional to support the Economic Survey Research Center's Outreach Lab. You will help onboard interns, manage day-to-day operations, and coordinate panelist recruitment.

You will maintain survey panels, monitor response rates, conduct data cleaning, and assist with monthly data releases and related publications. Proficiency in Qualtrics and Salesforce is required.

Qualifications

• Bachelor's Degree or 4 years equivalent experience; Bachelor's Degree preferred.
• Less than two years of experience.

Responsibilities

• Coordinate intern onboarding, training, and day-to-day support for the Outreach Lab.
• Support panelist recruitment, communications, and recruitment workflows; monitor response rates and perform database cleaning.
• Develop proficiency in survey/panel tools (Qualtrics, Salesforce) and assist with monthly data releases and publications.
• Collaborate with ESRC colleagues and Bank stakeholders to develop presentations and reports.

Skills

Leadership

Communication

Economic concepts

Organizational skills

Education

Bachelor's Degree

Tools

Qualtrics

Salesforce CRM

Stata

R

Job description

Company Federal Reserve Bank of Atlanta As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper. The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are required to be onsite according to the schedule set by your management.

Position Summary

Supports the Economic Survey Research Center’s (ESRC) core survey outreach and operations by coordinating intern onboarding, training, and day‑to‑day support for the ESRC’s Outreach Lab. Assists in the management of and coordinates processes related to panelist recruitment including communication planning and oversight of external call center activities. Plays a key role in maintaining and improving survey panels through monitoring response rates, managing retention activities, and ensuring regular updates and cleaning of the panel database. Uses survey platforms and CRM tools such as Qualtrics and Salesforce to support panel operations and recruitment workflows. Prepares monthly survey data releases and contributes to ongoing survey research activities. Supports ESRC operations and other initiatives as needed.

Key Responsibilities

• Employs strong organizational skills to support intern onboarding, training, and day‑to‑day coordination, along with oversight of external call center activities related to recruitment.
• Supports survey respondent recruitment, retention, and overall survey panel maintenance by coordinating communications, managing recruitment workflows, monitoring response rates, conducting regular database cleaning, and assisting with follow‑up calling efforts.
• Develops and maintains proficiency in key survey and panel management tools, including Qualtrics Survey Software and Salesforce CRM.
• Analyzes monthly survey data and prepares releases for the public website and accompanying materials for publication.
• Coordinates operational activities with ESRC colleagues and Bank stakeholders, contributing to the development of presentation materials and reports.

Education

Bachelor's Degree or 4 years equivalent experience; Bachelor's Degree preferred.

Experience

Less than two years.

Knowledge Areas

• Leadership & interpersonal skills
• Strong communication skills
• Economic concepts and basic statistics
• Organizational and workflow‑coordination

Technical Skills

• Intermediate knowledge of survey and contact management software packages (Qualtrics and Salesforce CRM)
• Experience with statistical programs such as Stata and R
• Project and process management Editing/writing

Additional Requirements

This position will require at minimum fingerprinting for a criminal background check, education and employment verification, along with potential additional screening requirements due to the information accessed while performing the job. Any offer of employment is contingent upon satisfactory results of any required background screening. These screenings would be initiated at the time of offer acceptance and can take up to approximately 8 weeks to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well. For Law Enforcement positions, physical, psychological, drug, stress/EKG, and attending an academy will be required. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Benefits

• Comprehensive healthcare options (Medical, Dental, and Vision)
• 401K match, and a fully funded pension plan
• Paid vacation and holidays
• Flexible work environment
• Generously subsidized public transportation
• Annual tuition reimbursement
• Professional development programs, training and conferences
• And more…

Equal Opportunity Statement

The Federal Reserve Bank of Atlanta is an equal opportunity employer. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Economics/Research Family Group Work Shift First (United States of America) The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Privacy Notice

OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government. OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward. Why Our People Choose Us: Our reputation precedes us There will always be room for personal growth Our people are first You’ll find the right balance Your responsibilities will be meaningful We hope that you will be our future colleague.