Surveillance Operator I – Swing Shift

Jobtailor; Town of Lincoln (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Flexible scheduling

Job summary

Jobtailor seeks a surveillance operator to monitor casino activity and protect assets using CCTV and observation. The role involves documenting incidents, reviewing footage, and reporting findings to ensure regulatory compliance.

The candidate should have a high school diploma or equivalent and basic math skills, with strong communication and proficiency in surveillance software and Office tools. Licensing eligibility is required for continued duties.

Qualifications

• High school diploma, GED, or equivalent experience required.
• One year of experience in casino gaming preferred.
• Strong written and verbal communication skills.
• Ability to perform basic math.
• Proficient with surveillance systems and related software.
• Knowledge of gaming regulations and internal controls.

Responsibilities

• Monitor guest and employee activity using CCTV systems and observation.
• Identify potential criminal activity, regulatory violations, and internal control concerns.
• Capture, track, and document video evidence for compliance and investigations.
• Record and report questionable activities and prepare written reports.
• Monitor and respond to alarm systems.
• Review video footage to resolve disputes and identify suspicious activity.
• Maintain confidentiality of property and company information.
• Operate monitoring room equipment including computers and camera systems.
• Support investigations and participate in court actions related to gaming violations.
• Prepare accurate daily reports and logs of surveillance activities.
• Conduct audits of operational procedures and document findings.
• Ensure surveillance equipment functions during shifts.
• Respond to requests from supervisors, management, regulatory bodies, and other departments.

Skills

Written & verbal comms

Attention to detail

Analytical thinking

Problem solving

CCTV monitoring

Basic math

Confidentiality

License eligibility

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Surveillance software

Camera systems

Monitoring room equipment

Job description

• Monitor guest and employee activity using CCTV systems and personal observation
• Identify potential criminal activity, regulatory violations, and internal control concerns
• Capture, track, and document video evidence for compliance, investigations, and risk management
• Record and report questionable activities and prepare written reports
• Monitor and respond to alarm systems
• Review video footage to resolve disputes and identify suspicious or illegal activity
• Maintain strict confidentiality of property and company-related information
• Operate monitoring room equipment, including computers and camera systems
• Support investigations and participate in court actions related to gaming violations when required
• Prepare accurate daily reports and logs of surveillance activities
• Conduct audits of operational procedures and document findings
• Ensure surveillance equipment functions properly during assigned shifts
• Conduct routine video surveillance and maintain detailed records of observed activities
• Respond to requests from supervisors, management, regulatory bodies, and other departments
• Perform other duties as assigned

Requirements

• Must be 21 years of age or older
• High school diploma, GED, or equivalent experience required
• One (1) year of experience in casino gaming preferred
• Ability to perform basic math
• Strong written and verbal communication skills
• Proficient in Microsoft Office Suite, surveillance systems, and related software
• Excellent organizational skills with strong attention to detail
• Strong analytical and problem-solving abilities
• Knowledge of all table games preferred
• Manual dexterity to operate surveillance equipment including computers, camera keyboards, and joysticks
• Ability to secure and maintain a Nebraska Gaming License
• Ability to work flexible schedules, including evenings, weekends, and holidays
• Ability to lift up to 50 lbs. as needed
• Requires frequent sitting and prolonged visual concentration
• Ability to work in environments with secondhand smoke, loud noise, varying lighting, cramped spaces, heights, and safety hazards

Core Competencies

Demonstrates expertise in monitoring and documenting surveillance activities, ensuring compliance with gaming regulations, and maintaining confidentiality. Proficient in operating surveillance equipment and analyzing video footage to identify suspicious activities.

Highest-signal resume keywords

• Surveillance Systems Proficiency
• Strong Written And Verbal Communication
• Analytical And Problem-Solving Abilities
• Attention To Detail
• Nebraska Gaming License Eligibility

ATS Optimization Keywords

Hard Skills

• CCTV Monitoring
• Video Evidence Documentation
• Basic Math Skills
• Operational Audits
• Surveillance Equipment Operation
• Report Preparation
• Video Footage Review
• Regulatory Compliance
• Gaming Knowledge
• Record Keeping

Soft Skills

• Organizational Skills
• Confidentiality
• Flexibility
• Team Collaboration
• Communication Skills

Certifications & Qualifications

• Nebraska Gaming License

Industry Keywords

• Casino Gaming
• Risk Management
• Internal Control
• Alarm Systems
• Gaming Violations

Tools & Technologies

• Microsoft Office Suite
• Surveillance Software
• Camera Systems
• Monitoring Room Equipment