Surveillance Officer (BELL GARDENS, CA. 90201)

Thebike; Bell Gardens (CA); On-site; USD 30,000 - 31,000; Full time

Job summary

Parkwest Casino is seeking a Surveillance Monitor to oversee casino security through video surveillance of all games and facilities, ensuring the integrity of play and protection of staff and assets. You will learn to operate surveillance equipment, complete timely reports, and maintain the Daily Shift Report.

The role requires flexible shifts, including weekends and evenings, with strong communication and teamwork.

Qualifications

• Two years similar administrative experience.
• Must be computer literate in Microsoft Office.
• Background check and drug test required.
• Able to work full time including weekends/evenings.
• Associate or Bachelor’s degree preferred.

Responsibilities

• Position surveillance cameras to cover the areas that need observation, i.e. gambling tables, cages, hallways, parking lots and work areas.
• Learn to operate video surveillance equipment (Photo printer, VCR, rewinder, AD keyboard and audio console).
• Completes reports of observations and incidents in a timely fashion.
• Documents incidents, observations and activities on the Daily Shift Report.
• Capable of conducting live monitoring of a patron or team member while they walk through the Casino and the outside perimeter without losing them.
• Operates and maintains all surveillance equipment.
• Will rewind, change, make necessary labels and properly store surveillance tapes daily.
• Monitors the count in the Main Cage Count room.
• Observes and reports all discrepancies to the proper authority and/or departments.
• Must be able to communicate clearly and effectively in person and by telephone.

Skills

Communication

Organizational skills

Multitasking

Teamwork

Customer service

Education

Associate or Bachelor's degree

Tools

Microsoft Office

Job description

Overview

Parkwest Bicycle Casino is bringing a fresh face to the casino industry for our Surveillance team. Are you dedicated to providing a safe work environment? Then check this out!The Surveillance Monitor conducts video surveillance of all aspects of the casino, including patrons and staff, in order to maintain the integrity of the games and provide protection to team members, patrons, company property and assets by performing the following duties listed below.

Shift available: Swing/Grave

Responsibilities

• Positions surveillance cameras to cover the areas that need observation, i.e. gambling tables, cages, hallways, parking lots and work areas.
• Ability to learn to operate video surveillance equipment (Photo printer, VCR, rewinder, AD keyboard and audio console)
• Completes reports of observations and incidents in the timely fashion.
• Documents incidents, observations and activities on the Daily Shift Report.
• Able to make a compilation tape using all pertinent angles.
• Capable of conducting live monitoring of a patron or team member while they walk through the Casino and the outside perimeter without losing them.Operates and maintains all surveillance equipment.
• Will rewind, change, make necessary labels and properly store surveillance tapes on a daily basis.
• Monitors the count in the Main Cage Count room.
• Observes and reports all discrepancies to the proper authority and/or departments.
• Must be able to communicate clearly and effectively in person and by telephone.
• Ensures that assigned work area in maintained in a good and sage state of repair.
• Knowledgeable in all games offered by the casino.
• Must be able to work any shift including weekends, holidays and overtime when necessary.
• Other job related duties as assigned.

Qualifications

• Must be able to pass mandatory screening including a background check and drug test.
• Must be at least 21 years of age.
• Able to deal effectively and interact well with customers and co-workers.
• Able to resolve problems/conflicts in a diplomatic and tactful manner.
• Available for full time work which may include weekends and evening scheduling; and ready for all programs and activities. Able to work varied shifts and flexible schedules.
• Able to communicate clearly with team members.
• Requires strong organizational skills and the ability to multi-task effectively.
• Able to work independently
• Able to work within a team environment.

Education: Associate or Bachelor's degree in a related field highly preferred.

Experience:

• Two years similar administrative experience and/or training; or equivalent combination of education and experience is a plus.
• Qualified candidate must be computer literate in Microsoft Office.
• Prior compliance knowledge of compliance software highly desired.
• Familiarity with video surveillance equipment preferred.
• Familiarity with poker & california card games preferred.

Physical and mental requirements:

• Must be able to lift and carry tools, supplies, and inventory up to 25 pounds.
• Must be able to perform all essential duties with or without accommodation.

EEO Statement

Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race (including hair texture and protective hair styles), color, religion, religious creed (including religious dress and religious grooming), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding Team Member wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws.

Min

USD $22.00/Hr.

Max

USD $22.75/Hr.