Surveillance Officer - 33812

Winstar; Ada (OK); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Chickasaw Nation's Ada Gaming Center is seeking a Full-Time Surveillance Officer for the Ada Gaming Surveillance Unit 1. You will monitor CCTV, ensure the safety of tribal assets, provide professional service, and complete required training, while adhering to dress code and regulations.

This on-site role involves preparing incident reports, reviewing barred individuals lists, and supporting safe gaming operations to protect staff and patrons.

Formación

• Must be familiar with the Microsoft Office Suite of products.
• Accurately type 25 words per minute.
• High School, GED or Equivalent.

Responsabilidades

• Provides first class customer service to internal and external customers with professionalism, courtesy and efficiency.
• Completes all training and development requirements and participates in continuing education opportunities.
• Collaborates with team to support productivity and safety of the work area, team members and customers.
• Maintains a clean, organized work area and ensures a safe environment.
• Maintains and promotes professionalism.
• Be punctual and consistent in meeting start times and work schedule.
• Adheres to Chickasaw Nation dress code standards.
• Follows all rules, regulations, policies and guidelines for the assigned area.
• Prepares incident reports to establish video evidence and perform audits to protect employees and assets.
• Updates and reviews current barred/banned individuals list for compliance.
• Operates closed-circuit television system to monitor gaming and money-handling activity.
• Performs all other duties as assigned.

Conocimientos

MS Office

Typing 25 wpm

Educación

High School or GED

Descripción del empleo

Description

We are currently looking for aFull-Time Surveillance Officerto join our Ada Gaming Surveillance Unit 1 team located at the Ada Gaming Center.

Summary

Ensures the safety of tribal assets through constant observation of all assigned areas.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Prepares incident reports to establish video evidence and perform frequent audits to protect the Chickasaw Nation’s employees and assets
• Updates and reviews current list of barred and banned individuals ensuring strict compliance
• Operates a closed-circuit television system to monitor gaming and money-handling activity to ensure proper procedures are followed
• Performs all other duties as assigned

Competencies

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Focus on a single task for pro-longed periods of time
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Define problems, collect data and establish facts
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Prepares role specific reports

Skills

Essential:

• Must be familiar with the Microsoft Office Suite of products
• Accurately type 25 words per minute

Experience

Essential:

• No prior experience required

Education

Essential:

• High School, GED or Equivalent

Credentials

Essential:

• Pass gaming background check
• Pass Blackjack Test with 70 or higher
• Gaming license or permit as required by assigned position

Working Conditions

Essential:

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Potential exposure to blue and or white light
• Communications phone, computer
• Communications written, verbal
• Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
• Pass pre-employment drug test
• Use computer up to 100% of shift
• Manual dexterity
• Operate normal office equipment
• Sitting up to 100% of shift
• Constantly work in small or cramped areas
• Visual acuity for detail, distance, color, depth perception
• May work day shift
• May work evening shift
• May work holidays
• May work night shift
• May be on-call
• May work rotating shifts
• May work weekend shift

Training

• It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission

To enhance the overall quality of life of the Chickasaw people.

Vision

To be a nation of successful and united people with a strong cultural identity.

Core Values

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork