Surveillance Officer - 33564

Winstar; Oklahoma; On-site; USD 21,000 - 34,000; Full time

Job summary

Chickasaw Nation seeks a vigilant security associate to protect tribal assets by monitoring assigned areas and providing professional customer service. The role emphasizes training, teamwork, safety, and policy adherence.

You will operate CCTV systems, file incident reports, and support a compliant, courteous environment while meeting shift requirements. No prior experience required; candidate must pass gaming background checks, Blackjack test, and hold a high school diploma or GED, with basic

Qualifications

• Must be able to follow written and oral instructions.
• Ability to meet scheduling and attendance requirements.
• Focus on a single task for extended periods.
• Honesty, integrity, reliability and accountability.
• Ability to read and apply Chickasaw Nation policies and guidelines.
• Ability to define problems, collect data and establish facts.
• Verbal communication with team and management.

Responsibilities

• Provides first class customer service to internal and external customers and responds to inquiries professionally.
• Completes training and development requirements and participates in continuing education.
• Works collaboratively to support productivity and safety of the work area, team members and customers.
• Maintains a clean, organized work area and a safe environment.
• Maintains professionalism at all times.
• Is punctual and adheres to start times, schedules and attendance metrics.
• Adheres to Chickasaw Nation dress code standards.
• Follows rules, regulations, policies and guidelines for the assigned area.
• Prepares incident reports to establish video evidence and perform audits to protect employees and assets.
• Updates and reviews barred/banned individuals lists for compliance.
• Operates CCTV system to monitor gaming and money handling per procedures.
• Performs other duties as assigned.

Skills

Customer service

Attention to detail

Verbal communication

Teamwork

Reading and following policies

Typing speed 25 wpm

Microsoft Office

Education

High School Diploma or GED

Job description

Posted yesterday | Apply before November 27, 2026

Description

Summary

Ensures the safety of tribal assets through constant observation of all assigned areas.

Responsibilities

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Prepares incident reports to establish video evidence and perform frequent audits to protect the Chickasaw Nation’s employees and assets
• Updates and reviews current list of barred and banned individuals ensuring strict compliance
• Operates a closed-circuit television system to monitor gaming and money-handling activity to ensure proper procedures are followed
• Performs all other duties as assigned

Competencies

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Focus on a single task for pro-longed periods of time
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Define problems, collect data and establish facts
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
• Prepares role specific reports

Skills

• Must be familiar with the Microsoft Office Suite of products
• Accurately type 25 words per minute

Experience

• No prior experience required

Education

• High School, GED or Equivalent

Credentials

• Pass gaming background check
• Pass Blackjack Test with 70 or higher
• Gaming license or permit as required by assigned position

Working Conditions

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Potential exposure to blue and or white light
• Communications phone, computer
• Communications written, verbal
• Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
• Pass pre-employment drug test
• Use computer up to 100% of shift
• Manual dexterity
• Operate normal office equipment
• Sitting up to 100% of shift
• Constantly work in small or cramped areas
• Visual acuity for detail, distance, color, depth perception
• May work day shift
• May work evening shift
• May work holidays
• May work night shift
• May be on-call
• May work rotating shifts
• May work weekend shift

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values

Mission

To enhance the overall quality of life of the Chickasaw people.

Vision

To be a nation of successful and united people with a strong cultural identity.

Core Values

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork