Surveillance Officer

Fort Mcdowell Golf Club; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

We-Ko-Pa Casino Resort in Scottsdale, AZ is seeking a Regular Full-Time investigator to monitor gaming operations and ensure compliance with the compact and tribal gaming ordinance. The role involves safeguarding assets, memorizing camera locations, and handling pull-tab box inventories.

The candidate will review disputes, investigate violations, and prepare detailed reports while staying updated on laws and regulations governing gaming operations.

Qualifications

• High school diploma or GED certification.
• Proficiency with computer software and related tools.
• Three (3) years of investigative experience in a regulatory agency.

Responsibilities

• Oversee the integrity of gaming operations.
• Safeguard tribal assets represented by the casino enterprise.
• Memorize camera locations on the casino floor.
• Oversee opening, inventory, and removal of pull-tab boxes.
• Reviews and investigates customer disputes.
• Investigates Compact violations.
• Generates concise, thorough investigative reports.
• Maintain awareness of applicable federal, state, and tribal regulations.
• Communicate professionally with staff via radio, phone, and email.

Skills

Oral communication

Written communication

Computer literacy

Education

High school diploma or GED Certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Scottsdale, AZ, Fort McDowell, AZ, US

Salary Range: $22.50 To $29.25 Hourly

ENTERPRISE: WCR We-Ko-Pa Casino Resort

POSITION STATUS: Regular Full-Time, FLSA Non- EXEMPT

HOURS PER WEEK: 40

POSITION DESCRIPTION

Observe Casino operations to ensure that operations are adhering to requirements of the compact and tribal gaming ordinance internal controls.

ESSENTIAL DUTIES

Essential functions may include the following tasks: knowledge, skills, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and does not comprehensively list all functions and tasks performed by positions in this class.

• Oversee the integrity of the gaming operations.


• Safeguards tribal assets represented by the Casino enterprise.


• Memorize camera locations associated with the casino floor.


• Oversee opening, inventory, and removal of pull-tab boxes.


• Reviews and investigates customer disputes.


• Investigates Compact violations.


• Makes recommendations and writes follow-up reports.


• Safeguard the integrity of the gaming devices by regular inspections.


• Witnesses’ entry into gaming machines for maintenance.


• Keeps up-to-date knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.


• Works varied shifts and days.


• Generate concise, thorough reports on investigative events.


• Interacts professionally with employees via radio, telephone, and email.


• Prepares investigative reports describing rule infractions, incidents and other non-routing events.


• Maintains awareness of possible situations that could compromise the safety of Casino patrons and employees.


• Performs other duties as assigned or required.


• Must have knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.


• Must have knowledge of the regulations governing the rules and conduct of authorized games.


• Must be skilled in utilizing a computer and related software.


• Must possess oral and written communication skills.


• Must be skilled in applying provisions of the Gaming Compact.


• Skilled in establishing and maintaining effective and cooperative working relationships with other departments of the Tribal Regulatory Agency, We-Ko-Pa Casino Resort departments, vendors, other interested parties, and the public.


• Must possess strong memorization and multitasking skills.


• Must have fundamental knowledge of casino table games Blackjack, Roulette and Carnival games.


• Must obtain and maintain a State/Tribal License (including extensive background check and fingerprinting).


• Must pass a pre-employment drug test.

Minimum Qualifications/Education

High school diploma or GED Certification

Computer and related software knowledge.

Three (3) years of investigative experience in a regulatory agency.

INDIAN PREFERENCE

Preference will be given to qualified applicants from federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.