Surveillance Officer

Fort McDowell Golf Club; Fort McDowell (AZ); On-site; USD 31,000 - 40,000; Full time

Job summary

The We-Ko-Pa Casino Resort is seeking a Regular Full-Time Investigator to oversee casino operations and ensure compliance with the gaming compact and tribal ordinances. The role requires strong investigative skills and the ability to generate precise reports.

You will review disputes, inspect gaming devices, memorize camera locations, and coordinate with multiple departments while maintaining the highest standards of integrity and safety.

Qualifications

• High school diploma or GED Certification.
• Computer and related software knowledge.
• Three (3) years of investigative experience in a regulatory agency.

Responsibilities

• Oversee the integrity of the gaming operations.
• Safeguards tribal assets represented by the Casino enterprise.
• Memorize camera locations associated with the casino floor.
• Oversee opening, inventory, and removal of pull-tab boxes.
• Reviews and investigates customer disputes.
• Investigates Compact violations.
• Makes recommendations and writes follow-up reports.
• Safeguard the integrity of the gaming devices by regular inspections.
• Witnesses’ entry into gaming machines for maintenance.
• Generates concise, thorough reports on investigative events.
• Interacts professionally with employees via radio, telephone, and email.
• Maintains awareness of possible situations that could compromise safety.

Skills

Computer literacy

Oral and written communication

Regulatory knowledge

Memorization

Multitasking

Education

High school diploma or GED

Tools

Computer software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Scottsdale, AZ, Fort McDowell, AZ, US

2 days ago Requisition ID: 1585

Salary Range: $22.50 To $29.25 Hourly

ENTERPRISE: WCR We-Ko-Pa Casino Resort

POSITION STATUS: Regular Full-Time, FLSA Non- EXEMPT

HOURS PER WEEK: 40

POSITION DESCRIPTION:

Observe Casino operations to ensure that operations are adhering to requirements of the compact and tribal gaming ordinance internal controls.

ESSENTIAL DUTIES:

• Oversee the integrity of the gaming operations.
• Safeguards tribal assets represented by the Casino enterprise.
• Memorize camera locations associated with the casino floor.
• Oversee opening, inventory, and removal of pull-tab boxes.
• Reviews and investigates customer disputes.
• Investigates Compact violations.
• Makes recommendations and writes follow-up reports.
• Safeguard the integrity of the gaming devices by regular inspections.
• Witnesses’ entry into gaming machines for maintenance.
• Keeps up-to-date knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
• Works varied shifts and days.
• Generate concise, thorough reports on investigative events.
• Interacts professionally with employees via radio, telephone, and email.
• Prepares investigative reports describing rule infractions, incidents and other non-routing events.
• Maintains awareness of possible situations that could compromise the safety of Casino patrons and employees.
• Performs other duties as assigned or required.
• Must have knowledge of federal, state, and tribal ordinances, laws, and regulations governing gaming operations.
• Must have knowledge of the regulations governing the rules and conduct of authorized games.
• Must be skilled in utilizing a computer and related software.
• Must possess oral and written communication skills.
• Must be skilled in applying provisions of the Gaming Compact.
• Skilled in establishing and maintaining effective and cooperative working relationships with other departments of the Tribal Regulatory Agency, We-Ko-Pa Casino Resort departments, vendors, other interested parties, and the public.
• Must possess strong memorization and multitasking skills.
• Must have fundamental knowledge of casino table games Blackjack, Roulette and Carnival games.
• Must obtain and maintain a State/Tribal License (including extensive background check and fingerprinting).
• Must pass a pre-employment drug test.

Minimum Qualifications/Education:

High school diploma or GED Certification

Computer and related software knowledge.

Three (3) years of investigative experience in a regulatory agency.

INDIAN PREFERENCE:

Preference will be given to qualified applicants from federally recognized Indian tribes. To be considered for Indian Preference, you must submit your Certificate of Indian Blood (CIB) with your application.