Surveillance Officer

San Carlos Apache Tribal Gaming; San Carlos (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

San Carlos Apache Tribal Gaming is seeking a Surveillance Officer to protect assets by operating surveillance equipment and monitoring activity across casino areas. This role reports to the Surveillance Shift Supervisor and requires vigilance in a fast-paced environment.

The position demands a High School Diploma or GED, ability to pass a background check and drug screen, and strong communication skills in English. Evening/weekend shifts may be required.

Qualifications

• High School Diploma or GED required.
• Ability to pass background checks and drug screen.
• Knowledge of surveillance policies and procedures.

Responsibilities

• Ensure Surveillance equipment is functioning on shift.
• Operate and monitor Surveillance equipment and cameras.
• Monitor and record customer activity at video and slot machines.
• Monitor all areas by video camera and alarm equipment.
• Complete video logs and reports.
• Assist investigations by Tribal Gaming Office or law enforcement.
• Report gaming irregularities to Tribal Gaming Office.
• Contribute to team effort and perform other duties.

Skills

Surveillance equipment operation

English communication

Problem solving

Two-way radio operation

Windows Office (Word, Excel, Access, P

Education

High School Diploma or GED

Tools

Video surveillance systems

Job description

Description

JOB DESCRIPTION

POSITION INFORMATION

POSITION TITLE: Surveillance Officer CLASSIFICATION: Non-Exempt

DEPARTMENT: Surveillance SUPERVISOR: Surveillance Shift Supervisor

SALARY: DOE Revision Date: 09/10/2015

POSITION SUMMARY

Under direct supervision of the Surveillance Supervisor, protects the assets of the Casino property, patrons and employees by utilizing surveillance equipment.

ESSENTIAL DUTIES & RESPONSIBLITIES

The list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

• Ensures all Surveillance equipment is functioning properly throughout their respective shift.
• Operates and monitors Surveillance equipment.
• Monitors and records all customer activity at video and slot machines.
• Monitors and records all other areas by video camera.
• Monitors all alarm equipment in the Video Surveillance room.
• Ensures that all video logs and reports are completed.
• Assists in any internal or external investigations conducted by the Apache Gold Casino Resort, Tribal Gaming Officer or authorized Law Enforcement Agency.
• Ensures all gaming irregularities are reported to the Tribal Gaming Office.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

MINIMUM QUALIFICATIONS

High School Diploma or GED. Must be 21 years of age. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.

KNOWLEDGE, ABILITIES, SKILLS, AND CERTIFICATIONS

• Knowledge of Apache Gold Casino's Policies and Procedures.
• Ability to operate surveillance equipment.
• Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to operate a two-way radio.
• Ability to communicate effectively in English both verbally and in writing.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
• Ability to work in a stressful fast paced environment.
• Must have knowledge of and an understanding of the Tribe/State Compact, Appendix C & H, and 25 CFR 542, 543 describing surveillance monitoring activities requirements.
• Knowledge of Title 31 and training must complete update every six months.

PHYSICAL DEMANDS

While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

Work is generally performed in an office and Casino setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend work may be required. Extended hours and irregular shifts may be required.