Surveillance Investigator I

Aquarius and Edgewater Casino Resort; Laughlin (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Edgewater Gaming, LLC is hiring a Surveillance Investigator to safeguard our casino and properties. You will monitor for illegal or unusual activity across gaming and non-gaming areas and report it promptly to authorities when needed.

You will help train new investigators and ensure compliance with Title 31 and federal regulations where applicable. We value attention to detail, reliability, and teamwork in a fast-paced, safety-conscious environment.

Qualifications

• 1 year of experience in gaming surveillance operations or equivalent gaming-related experience preferred.
• Ability to think critically and solve problems with limited standardization, using common sense and sound judgment.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Utilize approved surveillance equipment to identify, document, and report illegal or unusual activity across all gaming and non-gaming areas of the property, including back-of-house operations.
• Accurately report all illegal and suspicious activities to the appropriate authorities in a timely manner.
• Assist in the training and mentoring of Surveillance Investigator trainees.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.

Skills

Strong communication skills

Team player

Attention to detail

Microsoft Office

Computer system navigation

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Excel

Word

Microsoft Teams

Job description

At Edgewater Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.Job Description Summary:Summary:As a Surveillance Investigator, you serve as a vital safeguard for the integrity, safety, and compliance of our property. You are responsible for monitoring and identifying unusual or illegal activity across all areas of the casino, helping to protect guests, team members, and company assets. Your attention to detail, commitment to compliance, and adherence to case management procedures help ensure that operations remain secure, fair, and aligned with all regulatory requirements.Job Description:Essential Functions and ResponsibilitiesProvide timely and courteous guest service consistent with the company's guest service cultureUtilize approved surveillance equipment to identify, document, and report illegal or unusual activity across all gaming and non-gaming areas of the property, including back-of-house operationsAccurately report all illegal and suspicious activities to the appropriate authorities in a timely mannerAssist in the training and mentoring of Surveillance Investigator traineesEnsure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the positionProvide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standardsPerform other duties as assignedQualifications1 year of experience in gaming surveillance operations or equivalent gaming-related experience preferredAbility to think critically and solve problems with limited standardization, using common sense and sound judgmentAbility to follow instructions and complete tasks accurately in a fast-paced environmentStrong communication skills and willingness to work as part of a teamCommitted to fostering a respectful, inclusive, and safety-conscious work environmentAbility to access and input information using a moderately complex computer systemSkilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft TeamsRequirementsThis position is classified as safety-sensitive and requires successful completion of a pre-employment drug screening, including testing for marijuanaAt least 21 Years of AgeHigh School Diploma or equivalentAbility to effectively communicate in English, both written and verbalObtain and maintain all work cards as required by the companyVerify right to work in the United StatesWork CardsNevada Gaming RegistrationPhysical RequirementsOccasionally push/pull up to 25 lbsOccasionally lift and/or carry up to 25 lbs at floor, knee, waist, and chest levelsOccasionally Squat, kneel, reach, bend, twistFrequently sit and work at a desk or computerOccasionally standing and walkingAbility to communicate using in-person speech, radios, and telephoneAbility to hear, understand, and distinguish speech and/or other sound in personAbility to distinguish between shades of colorAbility to use tools or equipment requiring a high degree of dexterityWork Environment Potential ConditionsIndoorSmokyNoisyBright flashing lightsExposure to dust, fumes and/or gasesDisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.Ready to make your next move the right one?If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.