Surveillance Investigator

Frasco; Springfield (MA); On-site; USD 27,552 - 35,817; Full time

Benefits offered by this job

PTO

Paid holidays

Health, Dental, Vision

Employer Paid Life Insurance

Supplemental Health Benefits

Flexible Spending Accounts

401K with Company Match

Job summary

Frasco, Inc. is seeking a Surveillance Investigator in Springfield, MA. This full-time, billable-hours role includes fully paid investigator training to kickstart your career in a growing industry.

Responsibilities include reviewing assignments, performing surveillance with various equipment, documenting footage and reports, and potentially testifying at hearings. You must be flexible, able to travel daily, and work nights, weekends, and holidays.

Qualifications

• Excellent writing and communication skills.
• Strong attention to detail and commitment to accuracy and quality.
• Ability to work independently and meet established deadlines.
• Strong critical thinking skills.
• Self-starter with accountability for results and performance.
• Flexible schedule, including weekends.
• Ability to travel to and from assignments daily.

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans.
• Utilize surveillance equipment and technology.
• Perform surveillance and activity checks, documenting video footage and relevant information.
• Conduct surveillance indoors and outdoors, including extended periods of walking, standing, or sitting.
• Drive safely and effectively in varied weather and traffic conditions.
• Move swiftly and discreetly to observe subjects.
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines.
• Prepare detailed reports with timestamps and supporting evidence for legal use.
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays.
• Attend and testify at hearings as required.

Skills

Investigation experience

Military background

Excellent writing

Attention to detail

Independent worker

Flexible schedule

Willingness to travel

Education

High school diploma or associate’s degree in criminal justice or related field

Job description

Job Type

Full-time

Job Title

Surveillance Investigator

Job Location

Springfield, MA

Job Type

Full-Time, Billable Hours, Non-exempt

Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully paid investigator training to help you launch your career!

Check out our YouTube channel to learn more about what a day-in-the-life of a surveillance investigator at Frasco looks like:

Frasco, Inc | YouTube Channel

Compensation

• Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate

Full-Time Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

About Us

Frasco has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional office nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace.

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Requirements

• Exceptional writing and communication skills
• Strong attention to detail and commitment to accuracy and quality
• Ability to work independently and meet established deadlines
• Strong critical thinking skills
• Self-starter with accountability for results and performance
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily

Qualifications And Equipment

• Valid driver’s license with good driving record
• Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
• Reliable personal vehicle, tinted windows preferred
• HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
• Windows 11 or greater required, with 8+gb of RAM preferred
• Mac OSX 13 or greater required for iMac

Preferred Experience

• High school diploma or associate’s degree in criminal justice or related field
• Military background; insurance or investigations experience

Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years!

Equal Opportunity Employer

Salary Description

$20-$26