Surveillance Investigator

Frasco Inc.; New Bedford (MA); On-site; USD 57,308,000 - 74,501,000; Full time

Benefits offered by this job

Paid Time Off

Health, Dental, Vision

401K with Company Match

Job summary

Frasco, Inc. is seeking a Surveillance Investigator in New Bedford, MA. This full-time, non-exempt role involves learning fraud investigations with comprehensive paid training and on-site assignments requiring travel and adaptability.

You will conduct surveillance, collect evidence, and document events while maintaining confidentiality and reporting to support legal use. A valid driver's license and reliable vehicle are required.

Qualifications

• Excellent writing and communication skills.
• The ability to write clear, detailed reports.
• Strong attention to detail and accuracy.
• Ability to work independently and meet deadlines.
• Strong critical thinking and problem-solving.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Review assignments to determine case objectives and plan actions.
• Utilize surveillance equipment and operate field technology.
• Perform surveillance, document footage and information.
• Move discreetly in various environments during surveillance.
• Prepare detailed reports with timestamps and evidence for legal use.
• Attend hearings as required.

Skills

Writing & communication

Attention to detail

Independent worker

Critical thinking

Flexible schedule

Travel-ready

Education

High school diploma or associate’s degree in criminal justice or related field

Tools

HD camcorder

Covert camera

Smartphone

Laptop

Job description

Description

Job Title: Surveillance Investigator

Job Location: New Bedford, MA

Job Type: Full-Time, Billable Hours, Non-exempt

Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully paid investigator training to help you launch your career!

Check out our YouTube channel to learn more about what a day-in-the-life of a surveillance investigator at Frasco looks like:

Frasco, Inc | YouTube Channel

Compensation

• Hourly Rate: $20 - $26 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: $0.55 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate

Full-Time Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

About Us

Frasco has been in business for 60 years as a family-owned full-service investigation company with hundreds of investigators and regional office nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace.

Responsibilities

• Review assignments to determine case objectives and develop or follow action plans
• Utilize various surveillance equipment and technology
• Perform surveillance and activity checks, documenting video footage and relevant information
• Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
• Drive safely and effectively in varied weather and traffic conditions
• Move swiftly and discreetly to observe subjects
• Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
• Prepare detailed reports with timestamps and supporting evidence for legal use
• Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
• Attend and testify at hearings as required

Requirements

• Exceptional writing and communication skills
• Strong attention to detail and commitment to accuracy and quality
• Ability to work independently and meet established deadlines
• Strong critical thinking skills
• Self-starter with accountability for results and performance
• Flexible schedule, including weekends
• Ability to travel to and from assignments daily

Qualifications and Equipment

• Valid driver’s license with good driving record
• Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
• Reliable personal vehicle, tinted windows preferred
• HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
• Windows 11 or greater required, with 8+gb of RAM preferred
• Mac OSX 13 or greater required for iMac

Preferred Experience

• High school diploma or associate’s degree in criminal justice or related field
• Military background; insurance or investigations experience

All replies are confidential

Equal Opportunity Employer

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