Surveillance Investigator

Allied Universal; Lansing (MI); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player in insurance claims is seeking a dedicated Surveillance Investigator to join their dynamic team. In this role, you will perform discreet surveillance to assist in the administration of insurance claims, working independently and utilizing various surveillance techniques. This position offers the opportunity to travel daily to different cases in the field, providing a unique work environment without a traditional office setting. Comprehensive benefits are available, including medical, dental, and retirement plans, making it an attractive opportunity for those looking to grow in their career while making a significant impact in the insurance industry.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Holidays

Vacation Time

Auto Allowance

Travel Allowance

Qualifications

• High school diploma required; flexibility to work varied hours.
• Experience in investigations or witness interviews preferred.

Responsibilities

• Conduct independent investigations of insurance claims.
• Utilize surveillance techniques to monitor subjects covertly.

Skills

Surveillance Techniques

Report Writing

Multitasking

Confidentiality

Communication Skills

Education

High School Diploma

Associate’s Degree in Criminal Justice

Tools

Microsoft Word

Video Cameras

Laptop Computers

Cell Phones

Job description

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

Multiple positions available!

No office to go to - travel daily to cases in the field!

Auto and travel allowances!

RESPONSIBILITIES:

1. Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability.
2. Utilize various surveillance techniques and equipment to monitor subjects covertly.
3. Document and report observations, activities, and any relevant information in a clear and concise manner.
4. Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
5. Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations.

QUALIFICATIONS (MUST HAVE):

1. High school diploma or equivalent.
2. Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course.
3. Prior educational or professional exposure to witness interviews or video monitoring.
4. Prior educational or professional incident reporting and/or investigations experience.
5. Flexibility to work varied and irregular hours/days including weekends and holidays.
6. Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
7. Proficient in utilizing laptop computers, video cameras and cell phones.
8. Capable of maintaining focus and multitasking effectively in a dynamic environment.
9. Demonstrated ability to manage stressful situations with composure and professionalism.
10. Ability to work in a very independent environment.

PREFERRED QUALIFICATIONS (NICE TO HAVE):

1. Associate’s Degree or higher, preferably in Criminal Justice.
2. Security/Loss Prevention experience.
3. Military experience.
4. Law enforcement experience.
5. Prior insurance investigations experience.

BENEFITS:

1. Medical, dental, vision, basic life, AD&D, and disability insurance.
2. Enrollment in our company’s 401(k) plan, subject to eligibility requirements.
3. Seven paid holidays annually, sick days available where required by law.
4. Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full-time positions. Unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department.

Job ID: 2025-1360797

Location: United States-Michigan-Lansing

Job Category: Compliance & Investigations