Surveillance Investigator

AECOM; Chicago (IL); On-site; Full time

Job summary

Allied Universal is seeking a Surveillance Investigator to join its Compliance and Investigations team. This role involves conducting discreet surveillance to assist in insurance claims administration. Successful candidates will enjoy a dynamic work environment with no office location, traveling daily to various cases in the field, and benefit from comprehensive health coverage and other perks.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid holidays

Vacation time

Qualifications

• Successful completion of training course post-offer is required.
• Prior experience in investigations or monitoring is essential.
• Ability to work varying hours, including weekends, is necessary.

Responsibilities

• Conduct independent investigations of various insurance claims.
• Utilize surveillance techniques to monitor subjects.
• Document observations and report relevant information clearly.

Skills

Multitasking

Observation

Communication

Documentation

Education

High school diploma or equivalent

Tools

Microsoft Word

Video cameras

Laptop computers

Job description

Surveillance Investigator

Job Locations

US-IL-Chicago | US-IL-Aurora | US-IL-Des Plaines | US-IL-Joliet | US-IL-Waukegan

Requisition ID

2025-1383245

Category (Portal Searching)

Compliance & Investigations

Business Unit

CNI

Overview

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Job Description

Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

Multiple positions available!

• No office to go to - travel daily to cases in the field!

• Pay Rate: $17 - $23 / hr

RESPONSIBILITIES:

• Conduct independent investigations of insurance claims across a range of coverage types, including workers' compensation, general liability, property and casualty, and disability
• Utilize various surveillance techniques and equipment to monitor subjects covertly
• Document and report observations, activities, and any relevant information in a clear and concise manner
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course
• Prior educational or professional exposure to witness interviews or video monitoring
• Prior educational or professional incident reporting and/or investigations experience
• Flexibility to work varied and irregular hours/days including weekends and holidays
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors
• Proficient in utilizing laptop computers, video cameras and cell phones
• Capable of maintaining focus and multitasking effectively in a dynamic environment
• Demonstrated ability to manage stressful situations with composure and professionalism
• Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Associate's Degree or higher, preferably in Criminal Justice
• Security/Loss Prevention experience
• Military experience
• Law enforcement experience
• Prior insurance investigations experience

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company's 401(k)plan, subject to eligibility requirements
• Seven paid holidays annually, sick days available where required by law
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1383245